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BeeSteve  
#1 Posted : Tuesday, August 23, 2016 9:06:08 PM(UTC)
BeeSteve

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I own a Whirlpool Duet Steam Washer that was purchased in October 2013. Model WFW88HEAC0 Ser C32350031. I have removed the drum assembly because of noise (objects) caught between the rear of the stainless steel interior basket and the exterior tub. I have tried everything to remove these objects but now must separate the two halves of the outer tub to pull out the interior basket basket and shaft to get them out.

On earlier models separating the two halves of the outer plastic tub appears to be straightforward, in that the clamps are removed and the tub halves easily come apart. On my newer duet, there are the same clamps, but the tub halves are really stuck together. When I look through the heater mounting hole at the mating surfaces of the two halves, they appear to be joined by a black adhesive. So...in my recent vintage of Duet washer can the plastic tub halves be separated without damage to allow reassembly, or are they considered one fused piece? Any options for pulling this apart and not wrecking it or should I just reassemble and give up? Bearing looks fine from the rear.
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medicbryan  
#2 Posted : Thursday, April 6, 2017 9:57:06 AM(UTC)
medicbryan

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I have the exact same issue as BeeSteve. My model is WFW87HEDW0. I too have something rolling around in-between the stainless basket and the outer 2 piece tub. I have removed the clamps holding the 2-piece outer tub together but I am unable to separate them. I have the same question, does the 2-piece outer tub have the ability to be separated and then replaced back into the machine? Or is this "2-piece" outer tub really a 1 piece?

Thanks
PNWDrew  
#3 Posted : Sunday, April 9, 2017 8:42:34 AM(UTC)
PNWDrew

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If you only have a few clamps you have one of the ones that are glued together. We replace these as a whole assembly as they are not intended to be separated. I'm not sure you'd be able to split the tubs and them successfully glue back together; not saying that it isn't possible but I've never tried.

Depending on what is stuck there and where I'm usually able to get it to one of the holes in the tub. See if you can move it to the fill, drain, vent, or heater (if you have one) holes. If you can see it through the basket holes, you may be able to drag it to a hole with a small screwdriver, or fish it out with a coat hanger.

Between the various holes I can usually get things out. You'll have to access the back of the machine to get to vent and heater holes.
medicbryan  
#4 Posted : Sunday, April 9, 2017 9:03:04 AM(UTC)
medicbryan

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Thanks for your response Drew. I came to the same conclusion, i don't believe the drum is meant to be split apart and then replaced. I have tried the sump drain hose, the debris catch all underneath and no luck there. I am not able to see it through the drain holes either. It is not metallic and it does not seem to want to go to the bottom of the tub (using gravity) - seems like its on the superior aspect of the drum.... The replacement tub / drum is $630 and the unit retailed for $900 2 years ago :mad:

I have since replaced the tub and have 5 to 6 washes so far without an issue. I can still hear the sounds made by the foreign (or broken) invader.

I will listen and watch my Whirlpool Duet in the near future. Otherwise, I will be looking at scratch and dents and I may consider the extended warranty (which I despise...)

Thanks gain, Bryan
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