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Ice Forming Under Freezer Drawer in Samsung RF4287HARS French Door Fridge
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I have ice building up in the bottom of the freezer compartment on my Samsung RF4287HARS French Door Refrigerator, below the pull out drawer. It will build up to about 3/4"-1" thick and then impedes the closing of the door. Every 4-6 weeks, I need to remove the freezer drawer, melt and chop the ice and put everything back in. I have been doing this for three years on a 5 year old fridge. Samsung Customer Service is ABSOLUTELY NO HELP.
What causes this? And can I fix it myself?
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Rank: Member
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Joined: 5/11/2016(UTC)
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To me it sounds like the defrost sensor isn't working therefore causing the defrost heater not to turn on to melt the ice off of the evaporator coils. OR it could be the defrost heater that is not working. Those would be my 2 parts I would check (Defrost sensor and defrost heater).
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Rank: Member
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Thank you.
Is this a DIY project?
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Rank: Member
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Originally Posted by: annekreel  Thank you.
Is this a DIY project? Yes, you would need to remove the cover at the back inside the freezer compartment. This would give you access to the defrost heater, evaporator coils, evaporate fan, and defrost sensor. If you have a voltmeter you can check for continuity on the defrost heater and defrost sensor.
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Joined: 3/28/2016(UTC)
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If it was a defrost problem, you would have long ago lost cooling. It's almost certainly a drain blockage. Under the evaporator in the back of the freezer, behind the back panel, is a hole for water to drain when the unit defrosts. If this drain becomes clogged, the water will overflow and build up on the bottom of the freezer. A turkey baster and hot water is often all you need to clear it. Occasionally an air compressor to blow out a tough clog is required.
The other option, though much less likely, is a malfunction with the ice maker. I would start with checking the drain. Hope this helps!
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Rank: Member
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Originally Posted by: cbmserviceguy If it was a defrost problem, you would have long ago lost cooling. It's almost certainly a drain blockage. Under the evaporator in the back of the freezer, behind the back panel, is a hole for water to drain when the unit defrosts. If this drain becomes clogged, the water will overflow and build up on the bottom of the freezer. A turkey baster and hot water is often all you need to clear it. Occasionally an air compressor to blow out a tough clog is required.
The other option, though much less likely, is a malfunction with the ice maker. I would start with checking the drain. Hope this helps! Lets hope it's that, plus it's a way easier DIY too hehehe.
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Rank: Member
Groups: Registered
Joined: 6/8/2016(UTC)
Posts: 3
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Originally Posted by: cbmserviceguy If it was a defrost problem, you would have long ago lost cooling. It's almost certainly a drain blockage. Under the evaporator in the back of the freezer, behind the back panel, is a hole for water to drain when the unit defrosts. If this drain becomes clogged, the water will overflow and build up on the bottom of the freezer. A turkey baster and hot water is often all you need to clear it. Occasionally an air compressor to blow out a tough clog is required.
The other option, though much less likely, is a malfunction with the ice maker. I would start with checking the drain. Hope this helps! We replaced the ice maker about 3 months ago. While the old ice maker was broken, the ice did not form in the bottom of the freezer. As soon as we replaced it, the ice started forming again. I guess that would be helpful information for this post.
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Ice Forming Under Freezer Drawer in Samsung RF4287HARS French Door Fridge
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