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Deveney  
#1 Posted : Thursday, April 7, 2016 3:04:51 PM(UTC)
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Deveney

Rank: Member

Groups: Registered
Joined: 4/7/2016(UTC)
Posts: 2

I just recently purchased a Whirlpool Portable Dishwasher (Model WDP350PAAB6) on March 23 from Sears Online, It was delivered March 28. We unboxed, installed the adapter and ran about 2-3 loads in it very successfully.
Then all of a sudden I loaded the dishwasher ran it, and they dishes did not come clean, the tablet was still visible at the bottom of the door partially dissolved. I pulled out the manual, then unloaded the dishwasher to make sure the fine filter and the coarse filter were not dirty. They were pretty much clean, a little greasy feel to them but not covered in dirt. I rinsed them both off.
I decided I would run the dishwasher empty.
I run the hot water at the sink until it's hot.
Hook up the Hose to the Adapter. Turn the machine on 1 hr Wash.
The water fills up the bottom of the dishwasher, then sits making an occasional click for about 5-7 mins, then the water drains. The arms never move, the washing part never starts. I have listened for hums, noises, etc. Other than a click there is no noise.
Before I contact Whirlpool and ask for service, I wanted to make sure that there wasn't anything simple that I should try first. It's brand spanking new, it has washed 2-3 loads successfully, it there anyway to reset the machine or something.
Thanks for any and all help in this matter!
Have a Great Day!
Deveney
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Deveney  
#2 Posted : Monday, April 11, 2016 3:14:56 PM(UTC)
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Deveney

Rank: Member

Groups: Registered
Joined: 4/7/2016(UTC)
Posts: 2

Whirlpool Service guy came out today, said the wash pump had burnt out, he said that he's seen quite a few on this model this past year not make it 2-3 months out of the factory, he was surprised it mine was only 10 days old. He just remarked they don't make them like they use to.
He will order a part and it will be the first of next week before we learn if it's the right diagnosis. :eek:
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