Customer Support 7 days a week

Welcome Guest! You can not login or register.



Go to last post Go to first unread
#1 Posted : Thursday, May 14, 2015 2:26:58 PM(UTC)

Rank: Member

Groups: Registered
Joined: 5/14/2015(UTC)
Posts: 1

Washer fills up and and agitates but will not drain or spin. There is no sound from the motor or pump and the selector knob will not advance beyond this point. Then if I press the Start button the control panel lights up and then shuts off. The pump feels warm to the touch but it makes no noise. If the pump is bad would this also not allow it it to spin? The belt on the tranny appears to be fine. Any help please and thank you!
See inside of your appliance - diagrams and part photos for virtually every model.

powered by
#2 Posted : Thursday, May 14, 2015 3:04:06 PM(UTC)

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
The washer must fully drain before it will spin. There is a tech sheet inside the control panel that will tell you how to go into service mode. From there, you can select pump or spin directly to further troubleshoot the problem. There may be an obstruction in the drain hoses or the pump or the pump may be faulty.

Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.