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I've had zero issues with my GE refrigerator in the 5 years or so that I've had it, until last night. I thought I'd see if anyone had any insight on the problem, so I know what part to replace.
Whenever someone gets a glass of water now, there is a really loud "hammering" sound coming from the back of the refrigerator. It almost seems like the inlet valve is clicking on and off rapidly, the water line (plastic) shakes. Water seems to be flowing out at about 25% rate as it usually does. It also makes this noise when the icemaker is filling up, as I found out last night at 2am; it woke the whole house up.
I've done the following to try and troubleshoot the problem:
Removed the water filter and replaced with the bypass plug. No change.
Checked the shut off valve on the water supply to the refrigerator in my basement, checked out OK; also checked the line all the way to the refrigerator, no kinks and not pinched anywhere.
Unplugged the water line at the disconnect under the freezer door, behind the kick plate, to see if the water line inside was frozen. Still made the same noise in the back when calling for drinking water, and had the same 25% compared to normal flow at the disconnect.
At this point I would guess it's the intake valve, or possibly a relay on a board somewhere, but wanted to ask before I start ordered new parts. If any pics or a video would help, just let me know...
Thanks in advance for any help. I had good luck here with a repair on my washing machine, hoping to have the same with this issue.
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Rank: Member
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Thanks for the quick response. I'll update once I have the new parts installed in case someone else finds my post in a search with the same issue.
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Rank: Advanced Member
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Joined: 2/14/2011(UTC) Posts: 816
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Okay that sounds great! Thanks.
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Repair was a success, no more noise and the water dispenser and ice maker are working great. Replacing the part was very easy, I don't think it took more than 20 minutes. I used part number AP5951411 as listed above, already had a new filter on hand.
Thanks again.
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Joined: 5/2/2017(UTC) Posts: 1
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Hi. Had the same issue. I just replaced the water filter maybe 2 weeks ago. Do I need to replace the filter?
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Joined: 8/10/2018(UTC) Posts: 0 Location: 99556 Was thanked: 4 time(s) in 4 post(s)
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Ice dispenser making serious noise. Is that common in the ge profile refrigerator?
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Rank: Member
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Joined: 2/6/2022(UTC) Posts: 0 Location: uk
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Had a similar problem water leak onto floor and no water for ages. Engineer from www.agsrefrigeration.co.uk came out and found that water tank pipe had split due to the heat from compressor. He replace water tank and advise use to leave panel off to get better air cooling so the back won't feel like center of the sun. Working even better now.
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