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scooter10  
#1 Posted : Monday, May 4, 2015 8:06:18 AM(UTC)
scooter10

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I have a maytag dishwasher that when the door is shut and begins to fill with water, the detergent door opens immediately every time. The result is dishes are not cleaned.
any help on probable causes?
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Jeff / APP Team  
#2 Posted : Tuesday, May 5, 2015 5:15:31 AM(UTC)
Jeff / APP Team

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Hello Scooter10. Make sure the latch for the dispenser door is good. If so, you will need to replace thew control board on the unit. Part number: AP5688868
scooter10  
#3 Posted : Tuesday, May 5, 2015 6:12:52 AM(UTC)
scooter10

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Originally Posted by: Jeff / APP Team Go to Quoted Post
Hello Scooter10. Make sure the latch for the dispenser door is good. If so, you will need to replace thew control board on the unit. Part number: AP5688868

Hi Jeff,
your compatibility tool says this part you've suggested is not compatible. I agree that it is likely the control board. Can you verify the suggested part and let me know where this board is located?
Jeff / APP Team  
#4 Posted : Tuesday, May 5, 2015 6:15:24 AM(UTC)
Jeff / APP Team

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The part listed above is correct. You must take the door apart to access and replace the board. It is located inside the control panel.
scooter10  
#5 Posted : Tuesday, May 5, 2015 6:36:09 AM(UTC)
scooter10

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Originally Posted by: Jeff / APP Team Go to Quoted Post
The part listed above is correct. You must take the door apart to access and replace the board. It is located inside the control panel.

excellent. any easy procedure available? I can likely figure it out, but would rather hear from the guys that know!
Jeff / APP Team  
#6 Posted : Tuesday, May 5, 2015 7:00:52 AM(UTC)
Jeff / APP Team

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Just remove the screws around the inner door liner and you should be able to access and replace it from there. Make sure the power is off before doing the repair.
scooter10  
#7 Posted : Thursday, May 7, 2015 12:21:04 PM(UTC)
scooter10

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Jeff,
diagnosis spot on! part came in 1 day-wow! our dishwasher washes now.
Jeff / APP Team  
#8 Posted : Monday, May 11, 2015 4:35:33 AM(UTC)
Jeff / APP Team

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Awesome news!! Glad we could help!!
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