Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
fswallis  
#1 Posted : Thursday, March 26, 2015 4:30:35 PM(UTC)
Quote
fswallis

Rank: Member

Groups: Registered
Joined: 3/26/2015(UTC)
Posts: 1

The door on my dishwasher wouldn't close because the overhead latch dropped into the "down" position while the door was open. Customer support at Bosch was worthless, with no support other than "call a repair man." I pulled the washer out about 4" to access the latch. After removing the latch it was obvious that the latch is held by a large spring. Simply by pulling the latch OUT, rather than trying to "lift" it, will reset it. I am certain that the latch was accidentally bumped while the door was open, causing it to "trip" into the closed position. It is a stout spring, so it will take a little effort to pull it outward. When it is pulled out it will automatically latch into its proper "open door" position.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
doneitall  
#2 Posted : Monday, February 5, 2018 4:46:17 PM(UTC)
Quote
doneitall

Rank: Member

Groups: Registered
Joined: 3/11/2012(UTC)
Posts: 1

Thank you. This was the ONLY online 'fix' that actually provided a remedy for this problem.
Guest  
#3 Posted : Sunday, July 11, 2021 5:53:38 PM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
This is the most helpful and only helpful post for this issue. I fixed mine one.
Guest  
#4 Posted : Sunday, July 11, 2021 5:55:34 PM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Thank you, this is the only helpful and honest post for this issue. The rest only want to sell the part
Guest  
#5 Posted : Saturday, August 14, 2021 11:28:46 PM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
A big thank you from me too! Worked like a charm.
Guest  
#6 Posted : Tuesday, November 9, 2021 8:54:03 AM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Just wanted to echo the other commenters - I was hesitant to pull so hard on it because I knew it would likely break if I was pulling it the wrong way, but the entire part actually moves outward, it's just held tightly by a spring so it takes a lot of pulling to get it to release.

It immediately started working normally once it released - we'll likely need to order a replacement because this isn't the first time it's happened and I think something must be warped, but this way we can use it until it's fixed (and the last time was several months ago so it bought a decent amount of time).
Guest  
#7 Posted : Wednesday, January 12, 2022 2:49:27 PM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Worked for me as well. Was cleaning all the seals and accidentally engaged the door. After several attempts to follow sequences of panel buttons etc. this worked like a charm. Put a butter knife handle behind hinge as it had a softer edge than a screwdriver and bingo. Thanks very much.
Guest  
#8 Posted : Wednesday, September 21, 2022 4:57:12 AM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Echo the previous, Bosch support line was absolutely useless, this worked like a charm. Thanks.

Dan
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.