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Thermador XLO gas burners not working
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Model: PRSG-366 Brand: Thermador Age: 5 - 10 years
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ajappliance  
#1 Posted : Monday, December 1, 2014 7:32:47 AM(UTC)
ajappliance

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Joined: 10/15/2007(UTC)
Posts: 6
Hoping for some advice, please:

I have 4 working burners and 2 non-working ones.

For my 2 super-low (XLO) gas burners (both on the left side of the stove top), when I turn on the knobs, there is no spark, and no gas. But when I turn the other (working) burners on, there *is* a spark for the XLO burners (all 6 elements are sparking at the same time).

Based on this info, would you say it is likely the pots switch or the solenoid valves (or something else) that's the problem?

Thanks!
-AJ
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Servicer  
#2 Posted : Tuesday, December 9, 2014 11:00:15 AM(UTC)
Servicer

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Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 191
It's either the one/both potentiometers and/or the simmer control. I know that's a vague answer, but it doesn't matter, because all three parts can only be purchased together as a kit, which is part number 00497234 (AP3872617).
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ajappliance  
#3 Posted : Wednesday, December 10, 2014 5:42:31 AM(UTC)
ajappliance

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Posts: 6
Thanks for your advice!
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