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barryware  
#1 Posted : Wednesday, October 29, 2014 6:36:34 AM(UTC)
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barryware

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This is a Kenmore french door fridge. It is really made by Frigidaire.

For the last couple of days when wanting ice, the flapper in the door opens and then closes immediately. The ice auger never runs.

It did work correctly a couple of times though.

Looking at the electrical prints, there is a micro-switch that the flapper engages when actuated. Not knowing the logic of the control, I suspect that the paddle switch actuates the flapper and when the control knows the flapper is open, it will run the dispensing auger..

Am I correct?

There is nothing wrong with the paddle switch as it dispenses water every time.

Checking the micro switch on the in-door dispenser assembly should be easy enough but I can not figure out how to get the panel off the door to access it.

Any suggestion in regard to what the problem may be with the flapper would be appreciated as well as any direction to get the control / dispensing panel off to access the assembly.
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barryware  
#2 Posted : Thursday, October 30, 2014 7:02:11 AM(UTC)
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barryware

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A little more info..

I have no screw on the bottom after removing the bottom sump panel. I believe I can pry off the bezel. I got it lose in the middle but didn't want to go further at the time. I didn't have the time to devote to this.

If I catch it just right and hold the flap open with my finger after it opens (before it closes), it will dispense ice. If I try to grab the flap too soon, it will not open.. it just buzzes for a second.

If I grab it too late, it won't work in regard to the auger running and dispensing but it also sounds an alarm.. Must be an alarm if the flap sticks open.

Once I hold it open at the right time and it starts dispensing, it stays open on its own and continues to dispense till I let go of the paddle.

So.. That means that the micro switch on the flap I suspected may be bad, is not. Something is causing the flap to open and then close right away.

At this point does the additional info help?

It is still one of three parts causing the problem:

The main control board, or the ice and water control module, or the despensing module.
davidamoritz@gmail.com  
#3 Posted : Sunday, November 29, 2015 1:42:17 PM(UTC)
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davidamoritz@gmail.com

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i own the same model and have been experiencing the same thing. since the parts people are just parts swappers and could obviously not fix a broken show string let me tell you what i did to get mine working again. first the part is made by electrolux not kenmore 1. when you press the paddle is causes the arm to actuate the micro switch on the left side of the unit. 2. this then sends power to the solenoid on the right side of the unit causing it to retract and actuate the door and relay above the solenoid which causes the auger to rotate. 3. if you use your fingers to acuate the flap you notice it sticks open then has to be re actuated to release it. 4. ok here is what i did to fix "remember the plastic is breakable please use care" 5. remove solenoid and make sure it is clean and not dirt is at end of tube and clean solenoid post 6. reinstall solenoid 7. when you are looking at the unit and you made it manually actuate if you looked closely there is a small metal bar that rides in the plastic slide above the solenoid "this is the problem" what you need to do is bend lightly the bar so it rides tighter in the groove 8. whats happening is that the bar is supposed to catch the end of its slide groove and hold the door open but its not catching. when you release the door switch the controller board send another quick power to the solenoid and it resets. so to fix just lightly bend the bar!!! extremely expensive fridge to break all over a freaking $.02 cent piece
Krytster  
#4 Posted : Sunday, May 29, 2016 9:49:28 AM(UTC)
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Krytster

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Originally Posted by: davidamoritz@gmail.com Go to Quoted Post
i own the same model and have been experiencing the same thing. since the parts people are just parts swappers and could obviously not fix a broken show string let me tell you what i did to get mine working again. first the part is made by electrolux not kenmore 1. when you press the paddle is causes the arm to actuate the micro switch on the left side of the unit. 2. this then sends power to the solenoid on the right side of the unit causing it to retract and actuate the door and relay above the solenoid which causes the auger to rotate. 3. if you use your fingers to acuate the flap you notice it sticks open then has to be re actuated to release it. 4. ok here is what i did to fix "remember the plastic is breakable please use care" 5. remove solenoid and make sure it is clean and not dirt is at end of tube and clean solenoid post 6. reinstall solenoid 7. when you are looking at the unit and you made it manually actuate if you looked closely there is a small metal bar that rides in the plastic slide above the solenoid "this is the problem" what you need to do is bend lightly the bar so it rides tighter in the groove 8. whats happening is that the bar is supposed to catch the end of its slide groove and hold the door open but its not catching. when you release the door switch the controller board send another quick power to the solenoid and it resets. so to fix just lightly bend the bar!!! extremely expensive fridge to break all over a freaking $.02 cent piece



When I removed my front panel and chute assembly that small metal locking shaft seemed to be working perfectly. I actuated the solenoid by hand a few times and everything worked great. I wonder if the solenoid had something on the shaft that was easily removed when I moved it by hand, or if the groove was clogged with residue? Either way it works great now. Thanks for the tip!!!!
frankiebakerjr  
#5 Posted : Sunday, December 25, 2016 7:17:01 AM(UTC)
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frankiebakerjr

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Hello David
I'm not 100% clear on bending the small bar. Is this to shorten the bar or is it to straighten it to line up in a different position?
Texastroker  
#6 Posted : Saturday, August 19, 2017 4:30:28 PM(UTC)
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Texastroker

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Had the same problem with my frig FGUS2642LF2 flapper door, after cleaning and reapplying grease to no avail then trying to reduce the pressure on the locking mechanisms rod didn’t work either. The solenoid works off of a single electrical pulse to latch open and second pulse to disengage the lock to close after removing the container from the dispenser. After removing the dispenser for a third time I noticed how much spring tension the flapper door had, the door has 2 springs located on each side of it’s axis points. I removed the one closest to the solenoid and noticed the other spring had enough power to close the door. Reinstalled the dispenser and it works just fine now
Larry Fletcher  
#7 Posted : Saturday, October 13, 2018 8:46:35 PM(UTC)
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Larry Fletcher

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Originally Posted by: davidamoritz@gmail.com Go to Quoted Post
i own the same model and have been experiencing the same thing. since the parts people are just parts swappers and could obviously not fix a broken show string let me tell you what i did to get mine working again. first the part is made by electrolux not kenmore 1. when you press the paddle is causes the arm to actuate the micro switch on the left side of the unit. 2. this then sends power to the solenoid on the right side of the unit causing it to retract and actuate the door and relay above the solenoid which causes the auger to rotate. 3. if you use your fingers to acuate the flap you notice it sticks open then has to be re actuated to release it. 4. ok here is what i did to fix "remember the plastic is breakable please use care" 5. remove solenoid and make sure it is clean and not dirt is at end of tube and clean solenoid post 6. reinstall solenoid 7. when you are looking at the unit and you made it manually actuate if you looked closely there is a small metal bar that rides in the plastic slide above the solenoid "this is the problem" what you need to do is bend lightly the bar so it rides tighter in the groove 8. whats happening is that the bar is supposed to catch the end of its slide groove and hold the door open but its not catching. when you release the door switch the controller board send another quick power to the solenoid and it resets. so to fix just lightly bend the bar!!! extremely expensive fridge to break all over a freaking $.02 cent piece


This is EXACTLY what I was experiencing. I lived without ice dispensing for a year or more believing the auger drive motor was most likely frozen up. I wasn't willing to empty the freezer out to deal with it.....until today. Determined the motor wasn't the problem and determined manually positioning the dispenser flapper to the right position energized the auger. The flapper was behaving EXACTLY as you described. Solenoid coil and plunger were clean. The problem was the weak pressure the copper bar was exerting on the latching pin. Bent the copper bar to produce more force on the pin and the problem I lived with for over a year was quick and easily fixed for $0. Couldn't have done it without your help. Thank You!
luxor  
#8 Posted : Thursday, July 22, 2021 9:33:16 AM(UTC)
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luxor

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Once you've ruled out issues with the auger, switches, etc, this is indeed the solution if the flap snaps, auger is not acutated and no ice comes out. On my Frigidaire Gallery, there is a thin metal pin that locks the ice flap door into place. A small copper piece puts pressure on this pin. If there is not enough pressure, the ice flap will not stay open. So using needle-nose pliers, just bend this copper piece outward. See pictures.

Pics
Guest  
#9 Posted : Sunday, September 5, 2021 10:25:30 AM(UTC)
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Guest

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Thanks for the help, folks! I didn't even need to adjust the pins. Just had to loosen the screws that hold the flap/solenoid in place. I noticed that when it was not screwed in it worked fine.
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