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chris2444  
#1 Posted : Saturday, October 18, 2014 4:42:45 PM(UTC)
chris2444

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Joined: 10/18/2014(UTC)
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We have a slide in oven Whirlpool model gy397Lxus02- the 'bake' button and the '0' button doesn't work. Do you know what part needs to be replaced. The other buttons/controls work just fine.
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denman  
#2 Posted : Sunday, October 19, 2014 1:37:06 AM(UTC)
denman

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Here are your parts
Parts for Whirlpool GY397LXUS02 Range - AppliancePartsPros.com

See the attachment for a tech sheet.

I cannot find a service manual for this unit.
Also there is not a key pin out diagram for it so it makes it difficult to check if it is the control panel or the control board.

You may want to try the following.

Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

If that does nothing then the most likely culprit is the control panel/keypad but it could also be the control board.
File Attachment(s):
GY397LX.pdf (132kb) downloaded 3 time(s).
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