Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
californiaplaya  
#1 Posted : Sunday, September 14, 2014 7:55:08 AM(UTC)
californiaplaya

Rank: Member

Groups: Registered
Joined: 9/14/2014(UTC)
Posts: 4

I recently noticed my GE PSS26MSRCSS was getting warm. In the freezer first, and the next day in fresh food. It was the day before we were going on vacation, and I knew I wouldn't have time to work on it or have someone come out before we left. So in a panic, I threw everything away that was in it, cleaned it out, unplugged it, and left the doors open until we came back a week later. I didn't even consider that it could be a defrost issue that could have made a mess on the floor. Fortunately that didn't happen. There was no sign anywhere of water on the floor or in the unit.

When we came back, I plugged it in to see if it would get cold and it didn't. I started troubleshooting, and was getting some erratic readings from the ff thermistors. When tested with ice, I was getting 12.55 and 13.28. Freezer was good at 16.29, but while I was replacing the two in ff, I replaced the one in the freezer as well. I got it all put back together, plugged it in, and it still doesn't get cold.

Did a bit more testing, I can hear and feel the air from the evaporator fan coming on, the condenser fan comes on. When I plug it in, there initially is a click sound of something coming on (not sure what this is) and the sound of the fans running up. It sounds as it always did when it came on, and there is no unusual sound. I also did the self diagnostic tests and everything passed, except the 03 test - temperature control panel to dispenser board communication. But I also understand the self diagnostics should not be relied on.

I did check the main board and I don't see any burned spots. I'd like to not have to spend $100+ for a board if that's not going to fix the issue. This unit would not be included in the complementary board replacement, because those units were manufactured beginning in May 2005 and mine has a manufacturing date of March 2005 (although it wouldn't hurt to see if they would replace it anyway or at least offer a discount on the board and I may try that).

(1) Considering that there were no signs of a massive defrost while it was unplugged, and even if that did happen, it still doesn't get cold after being plugged back in, does this necessarily preclude a defrost problem preventing it from getting cold?

(2) Considering I already replaced the 2 ff and 1 freezer thermistors, what would be the next logical thing to either test or replace? I am thinking the board, but am not sure if there should be anything else considered before that.

Thanks!
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
richappy  
#2 Posted : Monday, September 15, 2014 1:34:50 AM(UTC)
richappy

Rank: Advanced Member

Groups: Senior Expert
Joined: 9/10/2007(UTC)
Posts: 9,586

Was thanked: 2 time(s) in 2 post(s)
Check the back of the motherboard for a bad solder joint.
californiaplaya  
#3 Posted : Thursday, September 18, 2014 11:30:33 AM(UTC)
californiaplaya

Rank: Member

Groups: Registered
Joined: 9/14/2014(UTC)
Posts: 4

I wish I could delete this post!
californiaplaya  
#4 Posted : Thursday, September 18, 2014 1:18:57 PM(UTC)
californiaplaya

Rank: Member

Groups: Registered
Joined: 9/14/2014(UTC)
Posts: 4

Got a new main board courtesy of GE. Installed it, but the unit still isn't getting cold.
So, I've got three new thermistors (2FF and 1 freezer), a new main board, evaporator fan comes on, condenser fan comes on. Its been unplugged and open for weeks, I think that eliminates any sort of defrost issue (and it never showed any signs of frost build up). I haven't opened up the back of the freezer yet, but I'm not sure if I need to.
I'm kind of stuck now. What should I be checking next?
I'll troubleshoot the compressor as suggested above using the video below. What else should I consider checking?
https://www.youtube.com/watch?v=Tq1jBtjjiFY
richappy  
#5 Posted : Friday, September 19, 2014 1:19:24 AM(UTC)
richappy

Rank: Advanced Member

Groups: Senior Expert
Joined: 9/10/2007(UTC)
Posts: 9,586

Was thanked: 2 time(s) in 2 post(s)
Is the compressor warm and vibrating?
californiaplaya  
#6 Posted : Monday, December 29, 2014 2:52:29 PM(UTC)
californiaplaya

Rank: Member

Groups: Registered
Joined: 9/14/2014(UTC)
Posts: 4

Yes, the compressor gets warm and vibrates.
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.