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dantucson  
#1 Posted : Thursday, July 31, 2014 5:39:50 PM(UTC)
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dantucson

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Joined: 7/31/2014(UTC)
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Hello all,

I noticed my Whirlpool side-by-side has not been cooling very well over the last few weeks. Freezer was 6-20 degrees, fridge was 42-50 degrees.

Pulled the back panel off of freezer, found a large mass of ice build-up on and around the defrost thermostat. The coil was mostly clear with a small amount of build-up of ice on the very bottom.

Any idea what would cause this and how expensive (or hard) to repair?

Thanks for any help!
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denman  
#2 Posted : Friday, August 1, 2014 2:09:11 AM(UTC)
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denman

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Here are your parts
Parts for Whirlpool GD5NVAXSB01 Refrigerator - AppliancePartsPros.com

See the attachment for the tech sheet.

Is the compressor running all the time other than when the unit goes through a defrost cycle?
You can usually hear it but should also be able to feel it vibrating.

If yes then you know that the temperature control section is working
re: the unit is trying to get to set point temperature but for some reason cannot.

Is the evaporator/freezer fan running?

Is the condenser/compressor fan running?

Are the condenser coils under the unit clean along with the vents front and back.

I am not sure why there is an ice build up on the defrost thermostat.

Only having frost/ice on part of the evaporator coils does not sound good.
It is best to check these coils after the compressor has run for an hour or so.
Note that the cover should be on until you check them.
File Attachment(s):
GD5N.pdf (1,226kb) downloaded 26 time(s).
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dantucson  
#3 Posted : Friday, August 1, 2014 5:38:06 AM(UTC)
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dantucson

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denman, thanks for the reply.

Yes, the compressor seems to be running all the time. The freezer fan runs, I saw it work after I defrosted it.

The condensor fan also runs.

The condensor coils were dirty but I cleaned them about 2 weeks ago. Didn't notice any change in the inside temperatures after doing so.
denman  
#4 Posted : Friday, August 1, 2014 7:11:22 AM(UTC)
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denman

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I would unplug the unit and manually defrost the evaporator coils.
A hair dryer will speed this up.

Then replace the evaporator cover and let it run for an hour or so.
Then remove the cover and check the coils.
They should have a fairly even coating of frost on them.

If there is frost in one area (usually where the freon enters the coils) then it is a sealed system problem.
This will be an expensive repair as you need a pro.
Often it makes more sense to put the dollars towards a new unit.

It is important the the compressor run for about an hour. If you do the check shortly after or during a defrost cycle you could come to the wrong diagnosis.

Following is a link, take a look at the three example pictures part way down the page.
http://www.applianceaid.com/ref...ator-not-cold-enough.php
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