One week old Kenmore Elite Freezer (upright). Twice in the past week the high temp alarm has sounded and temp on front was indicating 34 degrees the first time and 37 degrees the second time. I believe this is accurate as the inside of the freezer did not feel cold enough. I am afraid to put food in this unit. The door appears to be shutting properly and is not being opened except to feel inside when the alarm sounds. Thank you for any thoughts on this before I call re the warranty.

Thank you, Denman. I just finished calling Sears warranty and they are sending a new freezer out next week. They gave me the option of a replacement or having a technician come and attempt to repair. They agreed that most purchasers would not want a repair on an eight day old freezer. I will say they were very gracious and efficient and I appreciate that. By the way, I can hear the compressor running and it sounds normal to me, there have been no power interruptions - I can't think of any reason for this other than there is some internal defect.

If the compressor is running and it is not cooling then it is a serious problem so getting a new unit is definitely the way to go.

I am pleasantly surprised on how Sears treated you.
They do not have a very good reputation when it comes to customer service.
Hopefully they have changed their ways.