Frigidaire fef352ase free standing electric range

I'm posting this for a senior friend of mine. She's had this stove for a number of years. She got it through SNAP and it was supplied by a local appliance store. It's a free standing range with electronic controls for the oven.

From day one the oven would not bake correctly. The stove has been calibrated and the upper element has been replaced (new, not used, her son did that). To no avail. The repair guy told her to bake on a higher temp. Instead of 325 set the temp to 335. Doesn't work.

When she bakes a turkey, it gets done but won't brown unless she turns it to broil. When she bakes cookies, they get brown on the bottom but are not cooked on the top. Pie crusts turn into the consistency of cardboard. A frozen pizza cooks on the bottom but it won't melt the cheese on top of the pizza. Cakes don't turn out the way they should.

As I said, the broiler option works. So, according to that, the upper element works. Will broil, just won't bake.

Any help would be greatly appreciated.

TIA

Sorry it has taken me so long to reply. Yes the bottom element works. She told me that when the repairman came and checked the stove, he had multiple testers. The oven does heat up to the temp set. As I said, it seems to cook on the bottom but not the top.

Thanks.

Thanks denman. When I was over there the other day, I turned the oven on with the door open and could see that the lower element worked fine. The upper one stayed cold. The upper one does work on broil.

So, I figure it's the control board. She can't afford the cost of a new one, so we'll try to find her a used one that works.

Thanks again.

jstubbs

It would be best if you start your own post using Post New Topic as your unit is very different from the one in this thread.

Be sure to include a model number.