About 2 weeks ago after about 8 years of working flawlessly, the washing cycle didnt finish, we heard 3 short beeps and found out error message on our display: The washer didn't appear to drain. I turned it off and back on , didnt help. Since it was almost at the end on washing cycle ( 22 mins left) I tried to do only rinse & spin cycle. It filled up water , rinsed it and start draining. After water stopped coming out of hose ( not sure if all water was gone, but it was draining for about 30-40 sec) water pump started making noise like it wants drain more water but there was no water and after like 1 minute trying to drain more washer stopped, beeped 3x and message appeared. I looked inside the tub , didnt see any water inside.
Looks like pump is working ok, since it seems to drain water , but it just can get over end of drying to next step. Not sure what it could be. Thanks. Model# Neptune MAH7500AWW, serial#B1359430EP