Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
tenntod  
#1 Posted : Monday, January 20, 2014 10:26:35 PM(UTC)
Quote
tenntod

Rank: Member

Groups: Registered
Joined: 1/20/2014(UTC)
Posts: 4

During the wash cycle my Whirlpool washer will agitate in a clockwise direction only. However, if I gently push with my thumb downward on the top center point of the agitator, it will agitate back and forth as it's designed to do. I have inspected the direct drive motor coupler assembly and it appears to be in good operating order. I replaced the dogs two days ago, as I thought they were the problem. As I said, as long as I push and hold down slight pressure on the top of the agitator it functions back and forth just fine. Any thoughts as to what the problem might be? Thank you.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
fairbank56  
#2 Posted : Tuesday, January 21, 2014 4:24:22 AM(UTC)
Quote
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 2 time(s) in 2 post(s)
The top half of the agitator is only driven in the clockwise direction so if your talking about the top half, that is normal. The lower agitator should go back and forth. If it is not, then you have a bad gearcase.

Eric
tenntod  
#3 Posted : Saturday, February 1, 2014 6:28:38 AM(UTC)
Quote
tenntod

Rank: Member

Groups: Registered
Joined: 1/20/2014(UTC)
Posts: 4

Thank you Eric. Sounds like it's the gearbox based on your response. Would it be the clutch assembly or the entire gearbox that needs replacing? Or can you tell? thank you!

Ted
fairbank56  
#4 Posted : Saturday, February 1, 2014 7:27:23 AM(UTC)
Quote
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 2 time(s) in 2 post(s)
Gearcase. Clutch has no function in agitate mode, it is only used for spin.

Eric
tenntod  
#5 Posted : Saturday, February 1, 2014 11:37:35 AM(UTC)
Quote
tenntod

Rank: Member

Groups: Registered
Joined: 1/20/2014(UTC)
Posts: 4

Thank you very much Eric. This is an old machine ( at least 10 years ) so I'm thinking it would be better to buy a new machine rather than replace the gearbox. Any thoughts?

Ted
fairbank56  
#6 Posted : Saturday, February 1, 2014 12:45:16 PM(UTC)
Quote
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 2 time(s) in 2 post(s)
That's a 1996 model but if it's in good shape otherwise, it is well worth repairing. That's a Whirlpool direct drive washer. They were in production from 1980 til 2010 and are still being produced for commercial models. The replacement design known as a VMW is a piece of junk as are most washers of today. They aren't made to last and due to strict government regulations, they are restricted in how much water and energy they can use. The only decent top load design of today are the Speed Queen models. They will run you around $800.

Eric
tenntod  
#7 Posted : Sunday, February 2, 2014 5:06:22 AM(UTC)
Quote
tenntod

Rank: Member

Groups: Registered
Joined: 1/20/2014(UTC)
Posts: 4

Dear Eric,

Thank you so much for your input, it's greatly appreciated! You make a very valid point so I will order the part and repair this machine rather than purchase something new like you described. Heck, this government of ours controls way too many aspects of our lives already! I don't need them choking down how much water and energy my machine uses!

Regards,
Ted
Guest  
#8 Posted : Friday, November 26, 2021 6:14:25 AM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Does anyone know where is the best place to get the gear box?
Guest  
#9 Posted : Wednesday, December 8, 2021 2:09:56 PM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Mine starts up and makes a clicking sound but my dog legs aren't catching because it doesn't go back and fourth. Looking like it only goes in counterclockwise position. Whirlpool. What do you guys think it could be? It's a nice machine and everything else seems to work like it should.
Guest  
#10 Posted : Wednesday, December 8, 2021 2:11:46 PM(UTC)
Quote
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
And the dog legs are fine
Quick Reply Show Quick Reply
Users browsing this topic
Similar Topics
Whirlpool washer only agitates in one direction....(gsw9800pw2) (Washer Repair)
by Wee 1/25/2020 10:55:23 AM(UTC)
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.