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jpc1955  
#1 Posted : Thursday, June 20, 2013 2:45:43 PM(UTC)
jpc1955

Rank: Member

Groups: Registered
Joined: 6/20/2013(UTC)
Posts: 1

All of the fabric softener does not wash out of the dispenser tray. I keep it clean and rinse it out after every two washes. Looking inside the housing where I insert the tray, it appears dirty. I am not sure why all the fabric softener does not rinse out during the wash. The oxy powder washes out, the bleach cup is clean, and the detergent is clean.

What do you suggest?
jpc1955 attached the following image(s):
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sidfink43  
#2 Posted : Monday, June 24, 2013 5:35:45 AM(UTC)
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

The problem could be that the tube is partially clogged, in which case cleaning it out should help, or that you are using too much of the stuff.

It is also possible that the solenoid that controls the diversion of water to the fabric softening line is defective in which case replace the valve assembly may be required.
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