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repair_steve  
#1 Posted : Monday, February 4, 2008 3:05:17 PM(UTC)
repair_steve

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Joined: 2/4/2008(UTC)
Posts: 1

Hello:

Recently, my mother's Kenmore washing machine stopped going through the cycling operation, and I had to manually cycle the timer in order to wash, rinse, and spin clothes.

Anyway, I tried removing the panel, only to notice that the darn electrical panel cannot be accessed without having to totally dismantle the entire back of the unit. The problem this has caused has been a nightmare.

It was so hard getting everything from the black-painted panel removed, since there was so much physically hooked up to the back of it from the inside of the machine. To make matters worse, the whole darn body has become dismantled from the frame, and I have no idea as to how this thing is to be repositioned. Does the white body rest on top of the black frame on the bottom, or does the lip of the body rest on the bottom?

Also, that dispenser that puts water into the machine is physically difficult (it seems) to reconnect because the stupid engineers designed this thing with little lips that physically hook themselves to the black panel. Right now, the thing just wobbles. I am worried I won't get this thing re-hooked up properly, thus spewing water inside the electrical panel.

Again, I have never in my life seen something this crazy. Even as an HVAC/R tech, I did run into some nightmare jobs. But this is the pits. I know that engineers are different than us mechanical people, but can anyone give me any encouragement?

I have already ordered the new timer, but even now, I have having my doubts I'll ever get this thing back together the way it was. Shame on you Kenmore/Whirlpool!!!!!! :mad:

Steve
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Gene  
#2 Posted : Tuesday, February 5, 2008 10:56:37 AM(UTC)
Gene

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Hi Steve,

There are some tricks.

In order to open the control panel you have to remove the endcap (#14 or #8 on the break down diagram) on each side of the control panel first. They are holding in place with a few tabs.

You can find the rest of the instructions in this manual.

- The part number for the timer is AP3100382

Gene.
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