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Joined: 2/3/2008(UTC) Posts: 5
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Hello, Door will not open. The white pieces that the black spring hooks latch to will not move up when you press the button. Black spring hooks work. Thanks. Whirlpool microwave.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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The model number you posted is incorrect.
Verify and repost it, please.
Gene.
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Rank: Member
Groups: Registered
Joined: 2/3/2008(UTC) Posts: 5
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Originally Posted by: 123dpw Hello, Door will not open. The white pieces that the black spring hooks latch to will not move up when you press the button. Black spring hooks work. Thanks. Whirlpool microwave. Yes the model# RM280PXAB-1 is for a 30" built in combo oven- microwave oven
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Rank: Member
Groups: Registered
Joined: 2/3/2008(UTC) Posts: 5
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Originally Posted by: 123dpw Hello, Door will not open. The white pieces that the black spring hooks latch to will not move up when you press the button. Black spring hooks work. Thanks. Whirlpool microwave. Yes the model# RM280PXAB-1 is for a 30" built in combo oven- microwave oven
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Unfortunately the door latch for this microwave has been discontinued by the manufacturer and the part is no longer available.
Gene.
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Rank: Member
Groups: Registered
Joined: 2/3/2008(UTC) Posts: 5
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I found the parts on the parts list but can't tell which one or how it would be fixed
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Rank: Member
Groups: Registered
Joined: 2/3/2008(UTC) Posts: 5
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Hello Gene, thank you for your quick replies. It's a little early today. The part # I need is either #2 or #5. I don' t need part #14. Part #14 is the black piece with hooks thats has spring action. I need the part that is white it is the part that (should) move when you press the door release button. It 's located in the bottom slot of the two slots that part #14 fits into. The door will close, all microwave functions work properly. The only problem I'm having is the door won't open. Thanks again, Dan
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