Hello, and help.

I am making ice, but no water is dispensed from the door. Disconnected water line at bottom of frig, and pressed for water. Nothing came out, so the water is freezing inside the frig., and not in the door (I think).

Also, no matter what I set the temperature to, it always changes. The freezer will go to 1 or -3 when set at zero, and the food compartment when set to 37 will go down as far as 32 and up to 41 degrees.

Where is the "water tank" in the frig. that I can try to thaw, and someone said the part needed was a damper?

Can you help?

Thanks for anything

Crybaby

Gene,
Once again thanks.

I found the water tank and unfroze the water so I am good. I called GE, and also got a diagnosis of a faulty control board, but a repairman came to the house, and said that it was a "damper" that was broken. This damper was to allow cold air to move from one area of the refrigerator to another by opening and closing a door. He said he has replaced this many times before.

Here is another question, and if it is against forum policy, please void it as I do not wish to offend.

I went to the diagrams of my model, found the parts I may need, and then priced them on the web. The service man is charging 4 times what the cost of the part is on appliancerepair.com Now, I am not complaining as he has skills that I do not have, and I have no objection to paying for knowledge and service, but is this a "normal" practice of billing?

I figured double the price for the part, and once more for the service, so and $80 part should cost me a $240 repair. I live in Florida, and is there a "standard" for billing, or is it whatever the market will bear?

Thanks

Crybaby