Rank: Member
Groups: Registered
Joined: 1/22/2013(UTC) Posts: 3
|
Washer leaks from front during drain/spin cycle. Replaced pump, still leaks. Performed one test cycle without clothes and no water leaked. Removed cabinet after wash cycle with clothes but unable to find wet components or water stains indicating source of leak.
|
|
|
|
Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 1/22/2013(UTC) Posts: 3
|
Thanks Gene. I was not sure if it was okay to run machine without cabinet. I followed your suggestion and found that the new pump I installed is defective. It is leaking from the lower seam. No other leaks found at this time. Now it is time to explore the APP parts warranty process.
|
|
|
|
Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
|
I'm sorry to hear it. Unfortunately we can not rely on new parts anymore.
Gene.
|
|
|
|
Rank: Member
Groups: Registered
Joined: 1/22/2013(UTC) Posts: 3
|
If you make a million parts odds are a few will fail. I am a auto mechanic and see it often. The good news is APP has and excellent parts warranty procedure. The info on the web site says you have to pay for all shipping, but that sounded like bull pucky so I called them directly. Eric, in customer service, sent me a new part for no charge which I received two days later and said he would refund my original shipping charge (still waiting for it to hit bank). Thank you APP for great customer service. The bad news is I have now found another leak (possibly the original) after replacing defective pump. I found water during drain/spin leaking from bottom of tub onto neutral drain transmission (as described by parts diagram). Parts diagram would seem to indicate worn out center post gasket. Do you agree? Any other known wear points with leak in same area? Thanks again for your help Gene.
|
|
|
|
Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
|
It could a bad gasket or, as I've seen a few times, just a hole in the plastic outer tub. I fixed it with an epoxy and an aluminum self adhesive duct tape. You can determine what is it only after you will take the washer apart.
Gene.
|
|
|
|
Forum Jump
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.
Important Information:
The AppliancePartsPros.com uses cookies. By continuing to browse this site, you are agreeing to our use of cookies.
More Details
Close