Rank: Member
Groups: Registered
Joined: 9/28/2009(UTC)
Posts: 1
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Bought used microwave hood and the glass tray rubs on bottom of microwave as it turns. It contained a round ring turn and a 12 3/4 inch glass tray. We have ordered the ring turn from here and it is triangular in shape. Now the tray doesn't even touch the ring. Do we need a different glass tray? How do we know what came with it originally?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/31/2008(UTC)
Posts: 322
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I'm assuming that the piece you bought was number 5 in the pic below. The first thing I would want to look at is the drive coupler itself (#7). If this microwave was being ran without the support ring there's a chance that the coupler is broken causing it to drop down on the shaft too far. You might need to remove it to check it. I would also want to check the drive motor itself (#8). Check and make sure the mounting ears on the motor are not bent, causing the motor to drop. 
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