Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Kevmarjax  
#1 Posted : Saturday, November 24, 2012 2:33:21 AM(UTC)
Kevmarjax

Rank: Member

Groups: Registered
Joined: 11/24/2012(UTC)
Posts: 2

Microwave is less than 2 years old. When you try to start any cooking function it completely goes dead, including all lights and control panel, for about 2 seconds, then comes back on and the control panel indicates you should check the food because there was a power outage. I tried plugging the unit into an different outlet on a different circuit but it did the same thing. It appears to be tripping some internal automatic resetting fuse? The unit worked fine before and has never had any previous problems. Any ideas on what might be wrong? Vent fan and surface light functions work fine.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Kevmarjax  
#2 Posted : Saturday, November 24, 2012 5:46:44 AM(UTC)
Kevmarjax

Rank: Member

Groups: Registered
Joined: 11/24/2012(UTC)
Posts: 2

I tried starting the microwave a couple more times and it finally went completely dead. The unit had no power to anything. I removed it from the wall, pulled the cabinet and under the control panel was a tech sheet with a diagnosis tree. I followed the diagnosis tree steps to the overheat thermostat on the Magnatron tube. The thermostat tested with a multimeter as open and it should be normally closed. I temporarily jumped the thermostat to see if the control panel powered up and it did. I assume the contacts on the normally closed thermostat failed. I ordered a new thermostat, so I will be able to confirm the diagnosis when the new thermostat is installed.:)
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.