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Why can't I keep my old part of my refrigerator when I have the new part installed Options Email this topic Watch this topic Print this topic » Normal Threaded
	Brand: Bosch	Age: 1 - 5 years
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davilas		#1 Posted : Friday, November 2, 2012 6:54:37 PM(UTC)
Rank: Member Groups: Registered Joined: 10/22/2012(UTC) Posts: 2		I just paid $168 in repair of my bosch for labor and $250 for the new board that caused the module display to quit working. Bosch would not cover it cause they said the warranty was over. My refrigerator is not even 3 years old. So I paid for the new board and installation. I asked for my old circuit board and they said they have to send it back to bosch. Why couldn't I keep my old board, I got no credit for it, and it wasn't covered under warranty. When you get a car repaired and its not covered under warranty, you get your old part back by law so why aren't refrigerators under the same standards.


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rickgburton		#2 Posted : Friday, November 2, 2012 8:50:45 PM(UTC)
Rank: Advanced Member Groups: Expert Joined: 10/21/2012(UTC) Posts: 263		You should have got it back. Some circuit boards have a core charge (Up to $35) But if I know appliance repair companies, it was included in the price. If you want to give me your model number and the part number of the board that was replaced I can look it up and see if there is a core charge. I don't know what area you're in but the law about parts is any parts, not just car parts. If you ask for it they must give it to you. You might get charged an additional $35. if there is a core charge.


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frranny		#3 Posted : Sunday, November 4, 2012 10:51:23 AM(UTC)
Rank: Member Groups: Registered Joined: 11/4/2012(UTC) Posts: 2		Originally Posted by: davilas I just paid $168 in repair of my bosch for labor and $250 for the new board that caused the module display to quit working. Bosch would not cover it cause they said the warranty was over. My refrigerator is not even 3 years old. So I paid for the new board and installation. I asked for my old circuit board and they said they have to send it back to bosch. Why couldn't I keep my old board, I got no credit for it, and it wasn't covered under warranty. When you get a car repaired and its not covered under warranty, you get your old part back by law so why aren't refrigerators under the same standards. Which control board was causing the problem? We have already replaced the top left which didn't solve the problem and now going to replace the top right. Do you know which one it was?


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