Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
benlomand  
#1 Posted : Friday, October 12, 2012 7:45:34 AM(UTC)
benlomand

Rank: Member

Groups: Registered
Joined: 10/12/2012(UTC)
Posts: 4

Greetings,

Yesterday my otherwise functional GE HydroWave washer became unbalanced and vibrated to a stop before I could get to it.

Now the machine will not operate, has no indicator lights, just like I said. Dead.

I've read about a neutral wire fuse in the harness. Sounds like a good bet for me an electrician. What say pros before I tear into this project?

P.S.

I tried the error code reset, don't help.

I tried to put in in the service mode, nothing lights.

I have power at the receptacle.

Thanks for any help on this matter.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Simon / APP Team  
#2 Posted : Friday, October 12, 2012 4:03:41 PM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

The fuse you mentioned controls the power to the motor inverter board. You still should have power to the main control and water inlet valve.
Check if there is 120VAC to the main board between RB and WR. If the correct voltage present - the board is bad.
No voltage - check the filter Part number: WH12X10408
benlomand  
#3 Posted : Friday, October 12, 2012 5:20:53 PM(UTC)
benlomand

Rank: Member

Groups: Registered
Joined: 10/12/2012(UTC)
Posts: 4

Hey thanks Simon. I managed to get that far in determining the cause, but have not actually checked out the filter yet.

I have no power at the board, all points to the filter as you mentioned. I'll drop a response when I figure this puppy out.
Simon / APP Team  
#4 Posted : Friday, October 12, 2012 6:32:45 PM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

You are welcome.
Good luck.

Simon.
benlomand  
#5 Posted : Sunday, October 21, 2012 2:05:08 PM(UTC)
benlomand

Rank: Member

Groups: Registered
Joined: 10/12/2012(UTC)
Posts: 4

Simon,

After some digging, my wife found that we had wisely extended our warranty when we bought the machine.

I called and a service man made it out by the end of the week. He immediate suspected the motor, I suggested the filter.

Come to find out, the filter connector to the AC supply was not fully inserted which of course solved the loss of power problem, but when the tech hooked up the motor, still no go. He changed the motor and was on his way.

So, lesson learned? Not really. The machine worked fine for two years then after a particularly violent vibration episode, it was done.

Interestingly, the motor according to name plate is wired three phase. The sophisticated electronics in these household appliances.....I'm not so sure that is a good idea.

Oh well. Thanks for your help.
Simon / APP Team  
#6 Posted : Monday, October 22, 2012 10:50:45 AM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

You are welcome.

Simon.
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.