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pxian  
#1 Posted : Monday, October 1, 2012 2:19:42 PM(UTC)
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pxian

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Joined: 10/1/2012(UTC)
Posts: 3

Yesterday I accidently set the wrong time to bake a potato. When I came into the kitchen, smoke was pouring out of the vents and the potato was charred and smoking. After cleaning the oven, I baked another potato with no problem. Today the oven won't heat anything. Any suggestions as to how to resolve the problem would be appreciated. Thanks.
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Simon / APP Team  
#2 Posted : Monday, October 1, 2012 5:34:00 PM(UTC)
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Simon / APP Team

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Joined: 2/12/2012(UTC)
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Hi.

Are you able to program and start the microwave?
Does it sounds normal but not heating?

Simon.
pxian  
#3 Posted : Tuesday, October 2, 2012 5:22:07 AM(UTC)
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pxian

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The microwave starts when the time is set, turntable rotates, it sounds normal, just won't heat.
Simon / APP Team  
#4 Posted : Tuesday, October 2, 2012 9:58:59 AM(UTC)
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Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

You need to check two thermostats - one on the top of the microwave (take the cover off) and another one on the magnetron.If they checks OK - replace the magnetron Part number: WB27X10017
pxian  
#5 Posted : Tuesday, October 2, 2012 11:31:22 AM(UTC)
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pxian

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Joined: 10/1/2012(UTC)
Posts: 3

Thank you Simon. We'll check the thermostats.
Simon / APP Team  
#6 Posted : Tuesday, October 2, 2012 12:41:23 PM(UTC)
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Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

You are welcome.

Simon.
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