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My freezer keeps forming an ice,block at the bottom till it creeps out far enough to leak out on to the floor and my ice maker is not working even after replacing the water valve
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Rank: Advanced Member
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What is the complete model number of the refrigerator?
Gene.
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Rank: Member
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Joined: 9/18/2012(UTC) Posts: 7
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Originally Posted by: Gene  What is the complete model number of the refrigerator?
Gene. Model # GS6SHAXMQ00. It is like there is water leaking from somewhere in the frezzer and freezes at the bottom
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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One of the most common cause of the ice on the freezer floor is a blocked drain under the evaporator coils. Use a hair dryer to defrost it. Run some hot water through the drain using a turkey buster. Make sure the other end of the drain (at the back of the refrigerator) is not blocked either.
In regards of the ice maker problem check if the ice maker fill tube in the freezer ceiling is not blocked with ice.
Gene.
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Rank: Member
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Joined: 9/18/2012(UTC) Posts: 7
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The drain was blocked , thanks . The water feed for the ice maker was not as far I can tell anyways. what would be my next step for trouble shooting the ice maker. It is not rotating through its cycle. Does that trigger the valve?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Rank: Member
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Joined: 9/18/2012(UTC) Posts: 7
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I already checked , it is solid red when closed and blinks when the beam is blocked
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Perform the test as instructed in the attached file and post the results. Gene.
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Rank: Member
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Joined: 9/18/2012(UTC) Posts: 7
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The plastic gear that turns the feeder was broken off. Can I replace that part or do I need A whole new ice maker. Thanks for all your help
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Rank: Member
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Joined: 9/18/2012(UTC) Posts: 7
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I went ahead and replaced the whole unit. I figure something had to cause the gear to break . You have been very helpful .
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