Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
shaygonen  
#1 Posted : Monday, September 14, 2009 8:26:42 AM(UTC)
Quote
shaygonen

Rank: Member

Groups: Registered
Joined: 9/14/2009(UTC)
Posts: 2

Jenn-Air Oven (JJW9130DDB)
The right-most buttons have stopped responding (3, 6, 9 and oven light). The rest of the touch pad is working normally.
I'm trying to find out if I should order a new Control Panel, or a new Control Clock (the electronics behind the panel) they are both they same price - about $150 (each). I am told that I cannot return them once I get them.
Any advice?

Thanks
Shay
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Monday, September 14, 2009 9:05:39 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Was thanked: 11 time(s) in 11 post(s)
Here are your parts
Replacement parts for JENN-AIR JJW9130DDB | AppliancePartsPros.com

Here is a tech sheet and a service manual
http://www.servicematters.com/m...ibrary/docs/16022506.pdf
http://www.servicematters.com/m...ibrary/docs/16026545.pdf

You may not have to order any parts.
You will notice that all the keys you mentioned use track 10 on the ribbon cable as a common, could be this connection is just dirty.

RIBBON CABLE CLEANING
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

Could also check it with a meter.
Check from track 10 to other no good key tracks as it may be a crack on the ribbon cable that you cannot see or on the actual keypad itself
. If no good then it is a keypad problem.
If OK then it could be the control board
Odds are high that this is a keypad/connection problem.
THIS FORUM IS DEAD!!!!!!!
thanks 1 user thanked denman for this useful post.
mrmambo on 10/29/2021(UTC)
shaygonen  
#3 Posted : Monday, September 14, 2009 9:11:44 AM(UTC)
Quote
shaygonen

Rank: Member

Groups: Registered
Joined: 9/14/2009(UTC)
Posts: 2

Thanks!!! - I'll try tonight and post the results tomorrow
jeffmit  
#4 Posted : Monday, September 14, 2009 9:17:58 PM(UTC)
Quote
jeffmit

Rank: Member

Groups: Registered
Joined: 9/14/2009(UTC)
Posts: 6

I have the exact same issue on jenn air jjw8130dds

I followed your instructions and removed the ribbon cable and cleaned it. I reseated the cable and have the same issue. The 3, 6, 9, and oven light are not working.

Also wondering the same question, what part to replace?

Thanks in advance :)
denman  
#5 Posted : Tuesday, September 15, 2009 3:58:00 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Was thanked: 11 time(s) in 11 post(s)
jeffmit

Could be either the keypad or the control board that is why checking it with a meter is important.

The more likely of the two is the keypad.
THIS FORUM IS DEAD!!!!!!!
jeffmit  
#6 Posted : Tuesday, September 15, 2009 6:11:52 AM(UTC)
Quote
jeffmit

Rank: Member

Groups: Registered
Joined: 9/14/2009(UTC)
Posts: 6

Thank you for your quick reply.

Where do I want to validate with the meter? I know you mentioned trace 10, but I am not sure how to validate that. I assume you are suggesting doing a continuity test across the ribbon, but I can not see where / how to validate that.

Thanks again!:)
denman  
#7 Posted : Tuesday, September 15, 2009 6:27:05 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Was thanked: 11 time(s) in 11 post(s)
jeffmit

Here is the service manual and the tech sheet for your unit
http://www.servicematters.com/m...ibrary/docs/16022506.pdf
http://www.servicematters.com/m...ibrary/docs/16022507.pdf

The tech sheet gives the procedure.

Don't forget that often this is just a dirty connector!!!
THIS FORUM IS DEAD!!!!!!!
mrmambo  
#8 Posted : Friday, October 29, 2021 10:59:22 AM(UTC)
Quote
mrmambo

Rank: Member

Groups: Registered
Joined: 9/9/2010(UTC)
Posts: 1

Thanks: 1 times

THANK YOU!! This worked for me! The two top rows of the numeric keypad were not responding, but cleaning the ribbon cable connection fixed it.

I initially checked all the connections and even swapped out the control board with a spare. I figured it was probably either the ribbon cable or the keypad as the problem remained after the swap.

I then pulled the ribbon cable and cleaned its connectors and those on the control board with 99% alcohol. Powered it up…and it worked!

Originally Posted by: denman Go to Quoted Post

You will notice that all the keys you mentioned use track 10 on the ribbon cable as a common, could be this connection is just dirty.

RIBBON CABLE CLEANING
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
.


Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.