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Ice despenser not working
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Model: PSD266LHEW Brand: Maytag Age: 5 - 10 years
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blackhercules39  
#1 Posted : Tuesday, June 19, 2012 1:17:22 PM(UTC)
blackhercules39

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My icemaker works just fine, but it does not dispense any ice out when I press the button for crushed or cube ice...nothing comes out. There is ice in the bucket, but it does not come out when I press the button. What is the problem? Please help.
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Simon / APP Team  
#2 Posted : Tuesday, June 19, 2012 3:46:44 PM(UTC)
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Hi.

When you push the lever does the ice door open? Do you hear any humming noise from the auger motor in the freezer?

Thank you. Post the results.

Simon.
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blackhercules39  
#3 Posted : Wednesday, June 20, 2012 7:02:37 AM(UTC)
blackhercules39

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Yes, I do hear a humming sound and I do hear the ice door open when I press the lever.
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Simon / APP Team  
#4 Posted : Wednesday, June 20, 2012 9:16:15 AM(UTC)
Simon / APP Team

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Hi.

Check if the auger motor turns by hand, it may be frozen. Just defrost it.
If the problem still exists use a multimeter to check the run capacitor and if it's bad - replace it Part number: 65889-4
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blackhercules39  
#5 Posted : Wednesday, June 20, 2012 11:23:30 AM(UTC)
blackhercules39

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Ok, Thanks I will give it a try!
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Simon / APP Team  
#6 Posted : Wednesday, June 20, 2012 11:41:54 AM(UTC)
Simon / APP Team

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You are welcome.

Simon.
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blackhercules39  
#7 Posted : Thursday, June 21, 2012 7:21:10 AM(UTC)
blackhercules39

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Originally Posted by: Simon / APP Team Go to Quoted Post
You are welcome.

Simon.


What is the best way to defrost the part? I took a warm cloth and put it on the part and the ice shot a few cubes out when I touch the cube lever. But, after about 5 seconds the ice would not dispense again. So tell me what is the best way to defrost this part?
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Simon / APP Team  
#8 Posted : Thursday, June 21, 2012 9:57:26 AM(UTC)
Simon / APP Team

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Use the blow dryer or take the motor out for a few hours.
There is also possibilities that you will have to get a new motor.

Thank you.

Simon.
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blackhercules39  
#9 Posted : Thursday, June 21, 2012 10:35:14 AM(UTC)
blackhercules39

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Ok thank you, hopefully I will not have to get a new motor. I appreciate your help!
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Simon / APP Team  
#10 Posted : Thursday, June 21, 2012 11:04:39 AM(UTC)
Simon / APP Team

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Any time. Post the results.

Simon.
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