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Joined: 5/15/2012(UTC) Posts: 5
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My dishwasher has stopped cleaning my dishes properly. I have taken the arms out and cleaned them and put them back. I can see that the water is pumping in through the arms but the arms are not spinning. HELP!
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Rank: Member
Groups: Registered
Joined: 5/15/2012(UTC) Posts: 5
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Originally Posted by: Simon / APP Team  If it is the water pressure, what do I do?
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
Have you checked the things I pointed to?
Thank you.
Simon.
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Rank: Member
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Joined: 5/15/2012(UTC) Posts: 5
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I have taken the arm out and cleaned it. I have also cleaned the filter.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
What is the water level after the fill cycle? If you add 4 cups of water will that improve the wash?
Simon.
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Rank: Member
Groups: Registered
Joined: 5/15/2012(UTC) Posts: 5
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It does not fill up with water. It drains is draining as it fills up.
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Rank: Member
Groups: Registered
Joined: 5/15/2012(UTC) Posts: 5
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My last post was unclear, I apologize! If I pour water into the bottom of the tub, then water will start coming out of the arms. But then all the water drains out and it is not able to pump more water in. It is like it is draining at the wrong time if that makes sense.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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HI. Open the toe panel(4 screws) and check if the drain solenoid is stocked in lower position. If it's corroded due to the water leak from the shaft seal then you need to replace the pump and motor assembly. If there is no water leak - replace the solenoid Part number: WD21X10060
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