I have a Refrigerator with a pull out bottom freezer with an Ice maker, that is accumulating water in the freezer compartment floor. There is a depression in the freezer floor that collects water and freezes. I suppose it must be happening during a defrost cycle, although I don't see any leaks from the ice maker nor do I see any drains in that basin. I have to chip the ice out of there about once a week, if I don't water leaks out onto the floor and the water has already damaged the hardwood floor that the unit is sitting on.
It is a Maytag refer made by Whirlpool, the Model # is MFF2558VEM4. It is about 1 1/2 years old. It was bought at Sears.
My Name is:
Cecil S.

I have the same Maytag refrigerator and had the same problem. There is a little tiny drain plug with a pin-sized hole which constantly gets plugged. I kept thinking that it was the ice maker so I didn't turn it in until just after my warrantee expired. The service rep said that this model was defective and that Maytag came out with a slightly larger plug with a larger hole. He said that it is a pain to replace because he had to remove the bottom drawer; it took him about an hour and one-half. He said that Maytag should have recalled the part but since they were purchased, the new company has no customer service. I called Maytag and they said that "no one else has experienced this problem". Maytag had problems with dishwashers catching on fire (it's in Consumer Reports) even when they were not being used and it took an act of Congress to get them to issue a recall. Definitely not the company they used to be.

Would like to suggest, you start your own thread in the Refrigerator Repair section, using "Post New Topic".

People will then see it is someone with a problem.

This should increase your odds of getting a relevant reply.

Gene.
P.S. The complete model number will help as well.

Hi,

What is the end of the model number?

Gene.

You have to access the drain hole which is under the evaporator coils. You already removed the "back panel". Why do you want to remove all these parts?

Gene.