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Model: PSC23SGPASS	Brand: GE	Age: 5 - 10 years
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sneave		#1 Posted : Monday, February 27, 2012 10:22:22 AM(UTC)
Rank: Member Groups: Registered Joined: 2/27/2012(UTC) Posts: 3		Hi, I have the GE Artica PSC23SGPASS and my problem is that it's freezing everything in the middle drawer. I also noticed that the custom thaw 3 lb. light keeps going on even after I shut it off (it goes back on after I shut the refridgerator door). Please help!


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Gene		#2 Posted : Monday, February 27, 2012 2:01:45 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Very likely the cause of the problem with the vegetable pan is an excessive airflow from the vents in the tower. The correction is to install the upgrade kit designed by GE to fix such problems. It comes with the installation instructions. It's also described in the Tech bulletin attached to the replay. The problem with the custom thaw can be caused by the main control board. - The vent kit Part number: AP3420905 - The main control board Part number: AP4436216 Here are the breakdown diagrams and Replacement parts for General Electric PSC23SGPASS Refrigerator \| AppliancePartsPros.com Gene. File Attachment(s): Electronic SxS - Frozen water tanks-filters-vegetable.pdf (404kb) downloaded 5 time(s).


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sneave		#3 Posted : Monday, March 5, 2012 11:43:46 AM(UTC)
Rank: Member Groups: Registered Joined: 2/27/2012(UTC) Posts: 3		Hi, is there a way to check if the damper is functioning prior to ordering the new part to ensure that is in fact the problem? thanks for your help!


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Gene		#4 Posted : Monday, March 5, 2012 12:28:26 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		If the temperature on the upper shelf is normal then there is nothing wrong with the damper. Gene.


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sneave		#5 Posted : Monday, March 5, 2012 12:55:03 PM(UTC)
Rank: Member Groups: Registered Joined: 2/27/2012(UTC) Posts: 3		The temperature on the upper drawer and lower drawer are fine, it's just the middle drawer that freezes everything. Would this still be a damper issue or something else? Thanks again for your help!


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Gene		#6 Posted : Monday, March 5, 2012 1:45:04 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		I don't think there is anything wrong with the damper itself. Gene.


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