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alexhart  
#1 Posted : Sunday, February 19, 2012 8:35:53 PM(UTC)
alexhart

Rank: Member

Groups: Registered
Joined: 2/15/2012(UTC)
Posts: 6

I have just bought a brand new kitchenaid combo oven and microwave model # kems378sss . My problem is that when the microwave gets a the end of his cookingtime*0:00*, it make's the 3 normal beep, the heating stop,** BUT the plate keeps on turning,the light stays open and the fan keeps on workind too. I bought thisoven/microwave in november 2 2011, they have come now 3 times to repair it and cannot find the problem.And now they sent me a new one,and still does the same thing. What can it be or what m i suppose to do? Do you think they have a problem with a part at the factory? Or did ever somebody saw that before?:confused:
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ApplianceJunk  
#2 Posted : Monday, February 20, 2012 4:20:56 AM(UTC)
ApplianceJunk

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/24/2007(UTC)
Posts: 2,277

If the second unit also does it maybe it's operating as it should.
alexhart  
#3 Posted : Monday, February 20, 2012 2:43:11 PM(UTC)
alexhart

Rank: Member

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Joined: 2/15/2012(UTC)
Posts: 6

Originally Posted by: ApplianceJunk Go to Quoted Post
If the second unit also does it maybe it's operating as it should.


The first one was ok for 3 days, but the second one was like that at the first day.
But even that said, have you ever saw a microwave not stop after is cycle?

As i know, all the microwave stop after the time runs out, they didn't change the way that it works!
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