Rank: Member
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Joined: 7/21/2009(UTC) Posts: 3
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The company I work for owns more than 150 Sanyo microwave EM-U1000B. Recently we are having problems with some of them. One problem is when you close the door and the microwave start working, doesn't stop until you open the door again. Other problem is when you start the microwave but only the clock works, neither the rotate plate or light inside are working. Anybody knows how to fix this problems ?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Quote:...when you close the door and the microwave start working, doesn't stop until you open the door again... Most likely the problem is a bad control board. Quote:...when you start the microwave but only the clock works, neither the rotate plate or light inside are working... Most likely the problem is a bad door switch. Unfortunately we are not able to provide more accurate advice nor a part number due to no access to Sanyo technical information. Gene.
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Rank: Member
Groups: Registered
Joined: 7/21/2009(UTC) Posts: 3
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Thank you very much Gene, you were right. I found this web site name partstore and there are two diferent descriptions for control board: GAEMU1000C01 P.C board GAEMU1000P02 control board The first one is way expensive than the second one. Do you know which one should I buy. Thanks.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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No, I do not. You have to look for the correct part number by the model number of the microwave. It can not be two different part numbers - just one.
Gene.
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Rank: Member
Groups: Registered
Joined: 7/21/2009(UTC) Posts: 3
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The microwave looks like is working fine but is not heating the food. What do you think is the problem ? I already try changing power level.
Thanks.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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It can be a bad magnetron, a bad door switch or a bad control panel. Unfortunately I'm not able to provide more accurate advice and guessing is not the way I would like to go.
Gene.
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