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joel_m_michael  
#1 Posted : Saturday, January 7, 2012 2:47:02 PM(UTC)
joel_m_michael

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Joined: 1/7/2012(UTC)
Posts: 2

My GE WSSR3120W1WW will only drain with a very small load in it. I thought the issue was a bad start capacitor but I don't think this model has capacitors.

I've removed the control panel, front and top panels and cannot find any capacitors. What else would make it fill and agitate (or at least start to agitate) but not pump? There isn't even a sound when the pump should be running.

However, the pump will run when there is only a small amount of water in the drum.

There isn't any evidence that the pump or motor is straining so I don't think it is clogged.

Any and all help is greatly appreciated. Thanks.
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sidfink43  
#2 Posted : Monday, January 9, 2012 4:17:10 PM(UTC)
sidfink43

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Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

With the panel off put an electrical test meter on the pump leads and turn the machine to spin, which is also drain. See what the voltage reading is. You may have a bad pump or bad wiring, but lets check the wiring first.

If you are comfortable working with electricity you can also use a jumper wire from a 110 v source to plug onto the pump and see if it runs when it is trying to empty. This will tell you if the pump is the problem.
joel_m_michael  
#3 Posted : Monday, January 9, 2012 8:21:22 PM(UTC)
joel_m_michael

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Originally Posted by: sidfink43 Go to Quoted Post
With the panel off put an electrical test meter on the pump leads and turn the machine to spin, which is also drain. See what the voltage reading is. You may have a bad pump or bad wiring, but lets check the wiring first.

If you are comfortable working with electricity you can also use a jumper wire from a 110 v source to plug onto the pump and see if it runs when it is trying to empty. This will tell you if the pump is the problem.


Thanks for the reply. After disassembling and inspecting most of the parts of the washer, it seems to be functioning properly on reassembly. I'm not sure what fixed the issue. However, I blew out the pressure switch hose and drained the tub from the hose where it entered the pump. I couldn't tell that there was anything stuck in the pump, but maybe something dislodged when I took it apart.

Just to try to prevent it from happening again, I followed your instructions, though. With a multimeter contacting the pump leads I was getting about 40 volts. I don't know if that's appropriate or not.
sidfink43  
#4 Posted : Tuesday, January 10, 2012 4:11:09 AM(UTC)
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

YOu should be getting 110-120 v at the pump, but if it is working now, don't worry about it. I think maybe there was something blocking the flow that you have now removed.

Good luck going forward, thanks for the update.
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