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Whirlpool ultimate care II won't agitate but will spin and drain
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Model: LSQ9110PW1 Brand: Whirlpool Age: 5 - 10 years
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simmonsjeek  
#1 Posted : Monday, December 19, 2011 7:45:50 PM(UTC)
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My Ultimate Care II machine won't agitate, but will spin and drain. What could be the problem?
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sidfink43  
#2 Posted : Wednesday, December 21, 2011 5:54:05 PM(UTC)
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The first place to check on these models for agitator problems is the cam, also called agitator dogs. Here is the repair kit.

Part number: AP3094543
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Makanazmom  
#3 Posted : Sunday, March 8, 2015 8:57:00 PM(UTC)
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I watched the video, ordered the part, and got the bolt out, but the upper agitator does not come out: only the upper and lower come out stuck together, and the cam does not come out. Now what?
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sidfink43  
#4 Posted : Monday, March 9, 2015 4:43:37 AM(UTC)
sidfink43

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Frequently detergent and gunk will result in the two pieces stuck together, particularly if you use a lot of fabric softener.

So the solution is to get a large bucket, fill it with very hot water and let the agitator assembly soak for a while. You may have to change out the hot water several times but eventually the two pieces should come apart. Be careful and do not hurt yourself or damage the agitator.
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Makanazmom  
#5 Posted : Monday, March 9, 2015 11:16:39 AM(UTC)
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I will try soaking it, but I think there may be more to it. There appears to be some plastic tabs that go through the slots in the cam that are smashed. Here's a pic:

[IMG]https://drive.google.com/file/d/0Bw1KAsqI4VKKVFZNRFlxVVF6dmM/view?usp=sharing[/IMG]

<iframe src="https://drive.google.com/file/d/0Bw1KAsqI4VKKVFZNRFlxVVF6dmM/preview" width="640" height="480"></iframe>
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sidfink43  
#6 Posted : Monday, March 9, 2015 11:37:31 AM(UTC)
sidfink43

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Sorry to hear that. If you cannot get it apart you will have to replace it. You may be able to force it apart and salvage one piece.
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Makanazmom  
#7 Posted : Monday, March 9, 2015 12:23:29 PM(UTC)
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I'll do my best. Could you see the picture?
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sidfink43  
#8 Posted : Monday, March 9, 2015 2:23:09 PM(UTC)
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No it would not come up. Sorry
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mystro88s  
#9 Posted : Wednesday, March 16, 2016 1:54:42 PM(UTC)
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My Ultimate care II also will not agitate...but will drain but makes a whirring sound when it's supposed to be agitating...replaced the agitator dogs as suggested on the original post but still does not work...Please help?! :)
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