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68 degrees and rising
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Model: PSS27SHNA BS Brand: GE Age: 5 - 10 years
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Gene  
#51 Posted : Tuesday, February 7, 2012 6:37:31 PM(UTC)
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Gene

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Before you cut any wires, make sure you do everything correct.

Gene.
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ws6s  
#52 Posted : Wednesday, February 8, 2012 7:29:11 AM(UTC)
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ws6s

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ok gene finished up last night and this morning freezer is at 4 degrees and fan is constantly running ?
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Gene  
#53 Posted : Wednesday, February 8, 2012 2:08:56 PM(UTC)
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Gene

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What is the temperature setting?

Did you replace the fan together with the main control board?

Did you open and kept any door open for 3 minutes or longer since you finished with the repairs? Try to keep both doors closed for a few hours.

Gene.
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ws6s  
#54 Posted : Thursday, February 9, 2012 3:35:39 AM(UTC)
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ws6s

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fridge side is fine freezer fan runs constantly and will not cool to 0.held at 6-10 degrees at first but this morning it is at 18 or so.yes changed main board and fan at same time.i did a self diagnostic on it just now and it shows no errors.
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Gene  
#55 Posted : Thursday, February 9, 2012 3:35:04 PM(UTC)
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Gene

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Hi Todd,

Possible there is a loose connection on the spliced in wires. It's my bad. It was not very good idea about splicing in such part. I spoke with Adam from the APP customer service. He will call you and APP will exchange the evaporator fan motor AP3875639 with the AP319100 without additional charge to you.

Gene.
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ws6s  
#56 Posted : Thursday, February 9, 2012 4:23:30 PM(UTC)
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ws6s

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gene he did call and is sending the correct part, thanks.

but im pretty sure my splices are good so here i am back to the original problem of the freezer fan running constantly and not chilling to an acceptable temp.
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Gene  
#57 Posted : Thursday, February 9, 2012 4:26:23 PM(UTC)
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Gene

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Let see what will happen with the new motor and thermistor.

Gene.
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ws6s  
#58 Posted : Friday, February 10, 2012 3:00:29 AM(UTC)
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ws6s

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this morning fan is not running and freezer is a 21 degrees
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ws6s  
#59 Posted : Friday, February 10, 2012 6:50:50 AM(UTC)
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ok now it is running and still around 21 to 25 degrees
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Gene  
#60 Posted : Friday, February 10, 2012 3:57:36 PM(UTC)
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Gene

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Have you received and installed the new part yet?

Gene.
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