Rank: Member
Groups: Registered
Joined: 12/24/2007(UTC) Posts: 3
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We ran the cleaning cycle yesterday and following the cycle the door has remained in a locked position. We have tried turning off the breaker for a period of time (~ half hour) to see if that would reset it, but that was not a success. Is there a way to release the lock on the door?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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What it shows on the display?
Gene.
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Rank: Member
Groups: Registered
Joined: 12/24/2007(UTC) Posts: 3
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There are no messages in the display, other than the clock. The light associated with the lock is just continuously flashing.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 11/7/2007(UTC) Posts: 622
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you will have to go to back and disconnect the latching motor. unplug stove , the problem may be with motor . or problem may be with clock. or both , ihave seen that happen with this model .observe motor with power on .see if it trys to turn.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Try to turn the breakers off for a few minutes, turn it back on, start the clean cycle, wait a minute and cancel it.
Some times it helps.
Gene.
P.S. If there is no error messages, the control does not sense any problems.
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Rank: Member
Groups: Registered
Joined: 12/24/2007(UTC) Posts: 3
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Thanks for the suggestions. I have tried shutting down the breaker and restarting the cleaning cycle, but still have the same issue. I will have to take a shot at removing the back panel to take a look at the motor.
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