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#1 Posted : Saturday, May 16, 2009 7:53:37 AM(UTC)

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Joined: 5/16/2009(UTC)
Posts: 1

Dear friends,

This Kitchenaid microwave hood with fan has the appearance of not being plugged in. There is absolutely no power as if the wall outlet is dead - which it is not. This sympton of no power appeared after someone slammed the door in anger - IE very hard. Microwave just went dead - no lights, fan, keypad power -nothing. Im assuming it has got to be the power supply or a fuse ?

Previously (after I bought it ) it had an intermittant power problem where I would turn it on and the Magnetron would not run ( IE no heating, fan would run , but light would be on, keypad worked and turntable would turn. These symptoms disappeared and it worked fine for a year or so until this issue.

Any ideas what to check ? I looked on line & noticed that the power supply comprises a transformer and some capacitors ..anything particularly susceptible to shock ?
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#2 Posted : Friday, July 17, 2009 1:39:08 PM(UTC)

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Joined: 7/17/2009(UTC)
Posts: 1

Hi Joe,

I have the same problem as you have mentioned. I shut the door or slammed the door one day, and there is nothing working on the microwave.

Were you able to resolve your issue ?..

I read in several articles that the door locks would be the ones that needs to be replaced.

But I thought i will check with you before ordering the replacement parts.

Have you had any luck or could you please let me know what you did to fix the issue ?

Look forward to your response.

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