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Kenmore Front Loader 417.42052100 No Spin, No Drain, No Noise
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Joined: 4/25/2009(UTC) Posts: 2
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Kenmore Front Loader 417.42052100 No Spin, No Drain, No Noise!
Please help me! We had a bit of a flood (water from above) and, since then, the washer will fill with water but it sits there then shuts off. I think it may drain a little but it doesn't drain all the way. The cycle is really short, too, but no spinning or agitating or any attempt to move.
What is the first thing I should do to try to troubleshoot this thing? I can't find any service manuals or anything.
Thanks in advance!
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Most likely the speed control board which controls the motor and located almost on the floor (#4 on the diagram) got damaged due to flood. Possible the drain pump got damaged as well. An envelope with the tech sheets suppose to be behind the front bottom access panel. - The part number for the speed control board is AP3967975 - The part number for the drain pump is AP4359940Gene.
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Kenmore Front Loader 417.42052100 No Spin, No Drain, No Noise
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