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MissyM  
#1 Posted : Friday, May 8, 2009 7:01:15 AM(UTC)
MissyM

Rank: Member

Groups: Registered
Joined: 4/25/2009(UTC)
Posts: 2

Kenmore Front Loader 417.42052100 No Spin, No Drain, No Noise!

Please help me! We had a bit of a flood (water from above) and, since then, the washer will fill with water but it sits there then shuts off. I think it may drain a little but it doesn't drain all the way. The cycle is really short, too, but no spinning or agitating or any attempt to move.

What is the first thing I should do to try to troubleshoot this thing? I can't find any service manuals or anything.

Thanks in advance!
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Gene  
#2 Posted : Friday, May 8, 2009 5:17:28 PM(UTC)
Gene

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Most likely the speed control board which controls the motor and located almost on the floor (#4 on the diagram) got damaged due to flood. Possible the drain pump got damaged as well. An envelope with the tech sheets suppose to be behind the front bottom access panel.

- The part number for the speed control board is AP3967975

- The part number for the drain pump is AP4359940

Gene.
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