Thanks to everybody who posted to this thread. I replaced the 2 motor brushes for $35 and my WFR2460 is as good as new.

I had a technician look at it and he said it needed a new $465 motor. Lousy advice for $70. He should have known motor brushes wear out and need to be replaced from time to time. I am going to demand my money back.

Regarding replacement, I found it easiest to do this from the bottom and not mess with removing the motor, belt, etc. Reinstall the brackets that secure the drum for moving, flip the washer on it's top. Use wire cutters to clip off the 6 rivets that hold the bottom panel and it should come right off. Push the remaining rivet heads through, catching them in your hand.

Next, cut the tie wrap holding the wiring bundle next to the connector and unplug the connector (squeeze the two tabs and work it out). The old brushes were worn down to 1/2 inch and I'm virtually certain the brush conductor wire was fully extended and prevented the brush from reaching the motor armature. Another post explained how to get the brush clips out and to put the new ones in. Piece of cake. I'm now going to replace my noisy pump (it ate one too many bobby pins) and will pop in some new rivets to secure the bottom panel.

Hope this helps somebody.

Well I just did this on my Bosch Axxis WFL 2060 stackable washer. I had already tapped the brushes once and got it to work... for a month. In the meantime I had ordered new carbon brushes.

Some tips (for my machine):
1. Remove the motor. You can get one brush done with just removing the back of the machine, but the other is not accesible. To remove the motor first disconnect the blue wiring harness, just push it towards the front of the machine. Cut the small cable tie that attaches the wires to the motor. Also disconnect the small green wire. Then you just undo the two big bolts on the back (10mm, i think) and pull it off. The belt just slides easily off of the big drum wheel.

2. It is a pain to stuff the new long carbon brush and all the spring in there and then pop the little clip back on. It took me many tries, but I got it.

Hopefully that fixed it. My brushes had maybe 10% left after 8 years.

Thanks for all of the help!

Hi, I'm having the same problem with my Bosch washer. Should I order 2 or 4 replacement brushes? I have someone coming to take a look and want to be prepared. Thanks, patty

See photo for brushes and motor in this inquiry. After the motor was removed, the brushes were replaced and the motor reinstalled. A new drive belt was then installed (see espares for help) with the use of a plastic tie to keep the belt on the drum pulley.:)
The old belt had "grown" about 3" compared to the new and was compromising my washing experience by slipping during use before the brushes expired. After installing the new belt on the drum pulley, I removed the plastic tie, replaced the back on the washer, reconnected the water, and placed the drain in the sump. :)

At first I used the SPIN cycle and it worked without significant noise or clatter. I then proceeded to wash six loads of dirty clothing that had accumulated during the three day outage. Parts had been ordered directly from Bosch in New Bern NC and arrived overnite.
:) And she still works.

Please consider replacing the drive belt along with the brushes. If brushes are worn down, you are probably not providing power to your motor and nothing else will work no matter what you do to the motor. Make sure you insert the new brushes into the slots with the correct orientation. The coil springs attached to the new brushes are very loose and somewhat difficult to compact and insert into the slot. When you reinstall the motor on the mounting posts, you might find a slight tap with a rubber mallet will help to seat the motor. Replace the two mounting screws and then install the drive belt. A new drive belt will seem to be smaller than the one you removed before you attempted to remove the motor. But be patient. Place the belt around the small idler pulley on the motor and then on the large diameter drive pulley by rotating the large pulley clockwise. I used an electrical quick tie to keep the belt on the pulley as I rotated. Then, it suddenly snapped smartly into place. Remove the quick tie and replace the back of the washer before connecting the power. Connect the power. If the drum does not rotate, the motor is defective and must be replaced.