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Originally Posted by: Gene Per the tech sheets the cause of the "F2-E1" error code can be a bad control panel as well as a bad control board. Unfortunately there is nothing more accurate in the manufacturer instructions.
Gene. Should i still replace the transformer? I was thinking about ordering the transformer and touch panel and then replace one piece at a time hopefully getting the unit to work. Then return the items that I dont plug in. Is this advisable? Will Appliance Parts Pros accept returns? the part numbers i was going to order are AP3043894 and AP3968801. What do you think?
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Rank: Member
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Joined: 3/23/2009(UTC) Posts: 12
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Originally Posted by: Gene Per the tech sheets the cause of the "F2-E1" error code can be a bad control panel as well as a bad control board. Unfortunately there is nothing more accurate in the manufacturer instructions.
Gene. Gene, I have replaced the touch panel as well as the transformer. now, the "start" button will not work but every other button seems to work fine. I have not replaced the electronic control board yet, is it possible that could also be bad?
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Did the new transformer fix the display problem?
Open the control panel and double check the ribbon connection into the control board.
Gene.
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Originally Posted by: Gene Did the new transformer fix the display problem?
Open the control panel and double check the ribbon connection into the control board.
Gene. I ordered both a transformer as well as the touch pad. I replaced the transformer first without replacing the keypad but it did not fix the problem at all. I then replaced the keypad and i thought it was fixed but the "start" button is the only one that doesnt work now. could it still only be a connection issue with the ribbon?
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Originally Posted by: lancea ...could it still only be a connection issue with the ribbon?... Yes, it's very possible. I did not get clear if the display is fine now. Gene.
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Originally Posted by: Gene Yes, it's very possible.
I did not get clear if the display is fine now.
Gene. the l.e.d. is very clear but now i notice that the following buttons dont work: "lower oven", "min down", "hour down", "start" and "light" do not make a beep when i touch them. I removed the ribbon, cleaned the contacts with an eraser, and then powered the unit back. nothing has changed. the only part i have not replaced is the control board, can it still be an issue?
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You did not have to clean the ribbon on the new control panel. I hope you used a pencil eraser because a pen eraser can damage the ribbon.
With the new control panel and transformer there is nothing left but the control board.
Gene.
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Originally Posted by: Gene You did not have to clean the ribbon on the new control panel. I hope you used a pencil eraser because a pen eraser can damage the ribbon.
With the new control panel and transformer there is nothing left but the control board.
Gene. yes, i did use a pencil eraser and it did not fix the problem. I am expecting the control board in a few days and will report back when i make the installation.
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Originally Posted by: lancea yes, i did use a pencil eraser and it did not fix the problem. I am expecting the control board in a few days and will report back when i make the installation. Gene, I have now replaced the control board, key pad and transformer but the same buttons on the key board do not work. i have tested the thermal fuse and that tests ok. what should i try next?
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You should talk to the Appliance Parts Pros team to exchange the control panel (key panel) under the part warranty. Most likely it is defective.
Gene.
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