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SpeedyG  
#1 Posted : Thursday, July 28, 2011 9:40:37 AM(UTC)
SpeedyG

Rank: Member

Groups: Registered
Joined: 10/28/2008(UTC)
Posts: 5

Heavy frost builds up on top of chute where ice is dispensed from the ice cube receptacle. The entire area opening where the auger works the ice into the chute is so built up with frost it is hard to get the freezer door open. Frost also builds up on the front part of ice receptacle. Any suggestions as to what is causing problem.
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Jeff / APP Team  
#2 Posted : Thursday, July 28, 2011 12:42:57 PM(UTC)
Jeff / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 2/14/2011(UTC)
Posts: 816

Hello SpeedyG. Check and see if the flap is broke on the dispenser. If not, you will need to check and see if the solenoid is holding the flap open. If so, you will need to replace the solenoid. You will need to unsnap the dispenser cover from the dispenser to access these parts and check them. Hope this helps.

Part number: AP3963333
SpeedyG  
#3 Posted : Friday, July 29, 2011 3:07:35 PM(UTC)
SpeedyG

Rank: Member

Groups: Registered
Joined: 10/28/2008(UTC)
Posts: 5

Jeff/APP Team:

I was able to pry off the cover and replace the flapper. The solenoid was
kind of rusty but I didn't replace it. I still have another problem.
Although all of the lights function, i.e. water, crushed ice, cubed ice etc.
I get water dispensed intermittingly, sometimes it works and sometimes it
doesn't. Also when I have it set for cubes I get crushed with some cubes mixed in. Is the indication of a bad selonoid or if not what else?

Thanks in advance for any help you can give.

SpeedyG
Jeff / APP Team  
#4 Posted : Monday, August 1, 2011 12:52:29 PM(UTC)
Jeff / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 2/14/2011(UTC)
Posts: 816

With the dispenser front off the machine, check and make sure all the connections are good inside there. Also make sure the switch is working properly and is making good contact with the lever. Also make sure water line is not frozen. Hope this helps.
SpeedyG  
#5 Posted : Tuesday, August 2, 2011 5:19:30 AM(UTC)
SpeedyG

Rank: Member

Groups: Registered
Joined: 10/28/2008(UTC)
Posts: 5

Replaced flapper and selonoid. Still had issue with water only periodically dispensing. Used hair dryer and thawed out water resovoir inside refrigerator. Everything is working properly. Thanks for all of the suggestions, very helpful.
Jeff / APP Team  
#6 Posted : Tuesday, August 2, 2011 5:49:04 AM(UTC)
Jeff / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 2/14/2011(UTC)
Posts: 816

Great job SpeedyG! Glad you were able to fix it!! :) :) :)
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