I have ordered the Control Panel membrane swithces for this range. The problem I am having is that when after I pull the control panel off, the for screws the hole the switches on the panel are very difficult to remove. I haven't been able to get them off. I am not forcing them off as I do not want to strip the screws. It there a trick to getting these four screw out? Just to be clear I am talking about the four screws that screw in to the posts on the membrane swith panel.

Thank you,

Chris

Thank you danman,

I was able to remove the panel only after using an extracting tool.

I put everything back together and now I get some error codes. It when I apply power to the range it comes up with a "lost comunication" message and error codes F6 E4. What should I do next?

Thank you

I have figured it out. I had misalligned one of the harnesses that plug into the panel.

I had to replace the membrane switches due to the fact that the off switch stopped responding to inputs. I purchased a kitchen full of KitchenAid appliances a couple of years ago and so far I have had to replace parts on 3 of the 4 appliances including : Icemaker and computer for it, membrane switches on the microwave/hood, and now the membrane switchs on the range. With a total cost to me of about $600.00 Needless to say I am dissapointed with the brand name as I though I was buying quality appliances.

Anyway, You guys have been great. Every time I have ordered a part it was delivered the following day (std shipping). This and your timely responses on these forums equal outstanding customer service. It really is a breath of fresh air when one is frustrated with all their appliances.

Thank you,

Chris L.