Rank: Member
Groups: Registered
Joined: 5/15/2011(UTC)
Posts: 2
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Model: Model PSC23NSTD SS
all of a sudden, the icemaker won't dispense, either cubes or crushed ice. I've gone through the trouble shooting steps in the manual, which really don't apply; I've turned off/turned on the icemaker itself (rocker switch inside the freezer, upper left of the icemaker), made sure the whole thing isn't locked via the LOCK CONTROL; water will dispense. If I push the dispenser cradle while the door is open (while the light switch and Feeler Arm are where they'd be if the door was closed and ice bin installed), the relay that opens the ice chute door works, but the Drive Mechanism doesn't turn. Is there more troubleshooting I can do (especially if it results in an easy fix...)? While not anxious to disassemble anything, if it is something as simple as a blown fuse for the motor that turns the Drive Mechanism that'd be worth my time and trouble, vs. a repair call. thanks in advance, Rick
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Rank: Member
Groups: Registered
Joined: 5/26/2011(UTC)
Posts: 1
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My mother had a similar problem with her ge side by side. Condensation had frozen the motor. While GE suggests taking the thing apart and drying the motor manually I couldn't see me doing that without a detailed step by step set of instructions so what I did was take all the food out of the freezer (only) and turn off the refrigerator. Then I set up a large pedestal fan in front of the area where the motor is in the freezer and let it blow room air into that area for about six hours. After turning it back on the unit has worked ever since. Hope this helps you. Mark...:) Originally Posted by: y-wont-it-work  Model: Model PSC23NSTD SS
all of a sudden, the icemaker won't dispense, either cubes or crushed ice. I've gone through the trouble shooting steps in the manual, which really don't apply; I've turned off/turned on the icemaker itself (rocker switch inside the freezer, upper left of the icemaker), made sure the whole thing isn't locked via the LOCK CONTROL; water will dispense. If I push the dispenser cradle while the door is open (while the light switch and Feeler Arm are where they'd be if the door was closed and ice bin installed), the relay that opens the ice chute door works, but the Drive Mechanism doesn't turn. Is there more troubleshooting I can do (especially if it results in an easy fix...)? While not anxious to disassemble anything, if it is something as simple as a blown fuse for the motor that turns the Drive Mechanism that'd be worth my time and trouble, vs. a repair call. thanks in advance, Rick
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Rank: Member
Groups: Registered
Joined: 5/15/2011(UTC)
Posts: 2
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thanks for the suggestion; I'll run that past the boss and see if that flies....:rolleyes:
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Rank: Member
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Joined: 8/17/2013(UTC)
Posts: 1
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I followed the advice about blowing room temperature (sometimes with a hair dryer) to unfreeze the motor that turns when the ice dispenser lever is pushed. It worked for a while but kept refreezing within hours. :confused:
I bought a new motor and it arrived with a rubber washer with instructions to install the washer where the drive shaft fits into the top of the motor. This is to prevent any moisture that may run down the drive shaft from entering the motor and freezing, according to the same instructions.
I placed the old motor in my kitchen sink and installed the new one with the washer. A couple of hours later, I returned to the motor and tilted it sideways. There was a LOT of rusty water spilling out of it. The entire lower casing, and maybe more, must have been sitting in a pool of water.
So, my old motor was working fine but since I never properly drained it of the water that was in there (just melted it), the water would refreeze once I turned the freezer back on and stop working after an hour or so once the water refroze.
Since I already installed the new motor and wonder about the remaining life span of the old one, I'm keeping the new one. But had I known better, I would have drained it properly and installed my own rubber washer to see how much more life I could get out of it before having to replace it.
Hope this helps.
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Rank: Member
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Joined: 11/29/2015(UTC)
Posts: 1
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So, I had the same problem. It stopped making ice. I checked the water tube... No ice. Tried to heat it up with a hair dryer. No dice. Tried to cycle it with the shut off arm. (If you haven't found this you can force the ice machine to cycle threw a ice set by turning it off for 15 sec, then pushing in the ice shut off arm three times). That didn't work either, but I noticed that the arm was out a little far. There is a little plastic arm that is suppose to touch the ramp on a gear in the machine that when it cycles will bring in the arm so once the cycle is complete it will stop making ice because the arm will come against a ice pile. I took it apart and found that this was the problem all along. Too bad you cannot buy that arm. So do you want to buy a really expensive part? But one on ******** that might be broke? Well, there is a solution if this is your problem. If you find the little plastic piece you can glue it back on. I could not find it (it probably fell out as I tried to remove ice from everywhere in the mechanism... So Be nice to it and pay attention). If you want to permanently fix it, you can grab a cotter pin, drill a hole in the end of the arm, and epoxy it in so that the head of the cotter pin will ride on the ramp on the gear. It will allow the arm to sit in the right place and that magnet to sit in the right place and allow the shut off arm to do its job. I hope that this helps and it saved me a ton on not having to buy a new one and has worked ever since. Good luck!!!
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