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Model: JGR8875QDW	Brand: Jenn-Air	Age: 1 - 5 years
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kevnanama		#1 Posted : Wednesday, January 21, 2009 4:06:16 AM(UTC)
Rank: Member Groups: Registered Joined: 1/21/2009(UTC) Posts: 1		We have a Jenn-Air oven that is about 5 years old Model JGR8875QDW. The bottom row of numbers on the control panel do not work. I have found a Clock w/convect Part Number AP4097599, but no description of the part. I can't tell if this includes the number pad, and if I replacing this part will solve the problem. Any insight would be a great help. Kevin


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denman		#2 Posted : Wednesday, January 21, 2009 4:30:24 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 2/29/2008(UTC) Posts: 19,638 Thanks: 1 times Was thanked: 11 time(s) in 11 post(s)		Here is the parts breakdown Model JGR8875QDW My guess would be that AP4097599 does not include a keypad I believe the part you may need is Item1 Clock/Overlay Best to call them and check With a little luck you will not need either, may just have a dirty connection Here is a tech sheet and a service manual http://www.servicematters.com/m...ibrary/docs/16022503.pdf http://www.servicematters.com/m...ibrary/docs/16022498.pdf You will see in the tech sheet that a number of keys use a common line so perhaps this line is not making good connection. It can be checked as shown with a meter. Unplug the unit Open it up Remove the ribbon cable from the keypad to the control board at the control board. Clean the edge connector. If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive. Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here. Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates. Reconnect everything and give it a try.
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