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bthomas202  
#1 Posted : Sunday, October 21, 2007 11:47:38 AM(UTC)
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bthomas202

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Joined: 10/21/2007(UTC)
Posts: 2

I have a 24" KitchenAid Superba double wall oven with pushbutton electronic controls. Yesterday I had both ovens cooking and turned them both off. The display went black normally, but the lower oven unit didn't turn off. I woke up at 3:00 a.m. and heard the oven fan going. The lower unit was still on. It was still hot. I pressed the off button several times--nothing happened. I finally had to trip the breaker switch to turn the oven off. This morning after the oven had cooled off, I turned the breaker switch back on. I did not touch the controls to turn either over on or off, but the lower oven started heating up again. What's the problem?
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rvb  
#2 Posted : Friday, November 23, 2007 4:36:45 AM(UTC)
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rvb

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We have just experienced the exact same thing, except with the upper oven. I was wondering what you did to correct the problem?

Thanks
bthomas202  
#3 Posted : Friday, November 23, 2007 5:16:19 AM(UTC)
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bthomas202

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Joined: 10/21/2007(UTC)
Posts: 2

Regrettably, we had to replace the whole oven, and after only 8 years! This might seem stupid, but I replaced it with a Whirlpool oven (essentially the same oven, but without all the fancy gadgets). I did it because it's a 24" wide cabinet, and I was limited as to the vendors who make that narrow a unit.

I called the Whirlpool Company and complained about the old oven. They agreed to extend the manufacturer's warranty on the replacement unit from one to two years. Then, we bought a 5 year service contact through Sears for $200.

The replacement unit cost just under $900, with a 10% rebate from Sears. Of course, there was added cost for installation and the service contract, so I got out for about $1,200 total. But at least I have a new oven. It was going to cost $750 to replace the control module and keypad for the old unit.

The new unit is much quieter than the KitchenAid, and it bakes beautifully.

Good luck.
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