Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
GEWasher24  
#1 Posted : Sunday, January 30, 2011 12:05:31 PM(UTC)
GEWasher24

Rank: Member

Groups: Registered
Joined: 1/30/2011(UTC)
Posts: 1

Washer worked fine all morning, went to put another load in the washer and pressed start. The "door lock" came up on the screen and the door locked. But the washer wont start. It just stays locked, even after unplugging it and powering off. The machine is just a few months old and has worked perfectly up until now. I have no idea what is wrong. I emptied the pump on the bottom, there was nothing in there except a few cups of water. Now I cant open the door, I dont know if there is a manual open button or not.

Also, is there a way to figure out the error code or anything? Thanks in advance.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
sidfink43  
#2 Posted : Monday, January 31, 2011 5:14:27 PM(UTC)
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

The model number will not come up, probably too new for us. If it is less than one year old the problem should be covered under the factory warranty.

Call GE and tell them to get out there and fix it.
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.