Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error
Control Panel Issues
Options
Go to last post Go to first unread
Model: GY398LXPQ00 Brand: Whirlpool Age: 5 - 10 years
Previous Topic Next Topic
paule10204  
#1 Posted : Monday, January 10, 2011 11:55:58 AM(UTC)
paule10204

Rank: Member

Groups: Registered
Joined: 1/10/2011(UTC)
Posts: 2
the range still works but the oven does not. the panel has power to it and shows the time, but i cannot input anything to it other than the time. Pulling the plug and leaving it off for a few hours does not solve the problem either. I couldn't find a fuse internal to it, nor could i find any obvious breaks on the circuit board. The local applicance company to examined it and indicated that the entire panel had to be replaced at a parts price of $269 plus labor. he though the issue may be the communications ribbon or the motherboard.

1. is there any way to better isolate the problem rather than replace the whole thing?
2. are the invididual parts available or do i have to buy the entire assembly?
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
Gene  
#2 Posted : Monday, January 10, 2011 2:22:11 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Most likely the problem is a bad touch pad and/or its ribbon cable. Whirlpool does not sell any of individual parts for the control panel separate but the control panel assembly comes with the installation instructions. So if you do know how to handle a simple tools then you probably can do the repair yourself and save some $$$.

If you do need the correct part number for the control panel assembly, post the color of the control panel.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GY398LXPQ00 30`` Slide-In ELECTRIC OVEN SELF CLEAN | AppliancePartsPros.com

Gene.
Back to top
paule10204  
#3 Posted : Tuesday, January 11, 2011 7:06:29 AM(UTC)
paule10204

Rank: Member

Groups: Registered
Joined: 1/10/2011(UTC)
Posts: 2
it is white. if a picture is necessary, i could send.
Back to top
Gene  
#4 Posted : Tuesday, January 11, 2011 1:05:11 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
The white control panel assembly Part number: AP4295932
Part number: AP4295932
and you can order it for $237.72

Gene.
Back to top
Users browsing this topic
Guest (2)
Similar Topics
HELP!! Control Panel Issues (Dishwasher Repair)
by claudinemdepaul 7/1/2012 3:26:52 PM(UTC)
Whirlpool Wall Oven control panel issues (Oven Repair (including Ranges and Cooktops))
by spkolluri 11/24/2010 10:55:48 AM(UTC)
Control Panel Issues (Washer Repair)
by dkirks 10/21/2010 10:09:56 AM(UTC)
Control panel issues (Oven Repair (including Ranges and Cooktops))
by jgootz 1/19/2010 1:07:55 PM(UTC)
Jenn Air oven control panel issues (Oven Repair (including Ranges and Cooktops))
by tychaney 11/12/2009 12:57:11 PM(UTC)
Installed today, control panel issues or just me? (Dishwasher Repair)
by Kodge 7/25/2009 5:28:35 PM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET