OK I solved my own problem. Here is what I did. I read the Troubleshooting Section heading "The oven does not work". Once of the solutions was "when lighting the over for the first time, it is necessary to light the surface burners first to purge air from the gas lines." Now earlier in the day, my wife had done that and got one burner to light using a match. What I did was to hold the burner knob to lite for about 30 seconds and then the ignitor started clicking and viola the burner lit. I was then able to light all of the other burners right away without waiting 30 seconds for the ignitor to start clicking. Also the stove (bake and broil) also started working. Not sure what the issue was, but I am sure on what the resolution is.:D